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March 2024 by Cathy Corwin
They do an awesome job and good about making it a pleasant as well as fast experience for getting my car fixed.
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December 2023 by Jeff Z
Gerber was timely and professional. They did a great job ?.
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October 2023 by Megan Kortz
Did a great job and worked great with my insurance
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August 2023 by Walker Willis
I've had my vehicle here twice for fender-benders. They've always been really great to deal with and I highly recommend their services. Also, if you ride bikes they are along the bike trail, which makes drop-off and pick-up way easier!
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July 2023 by Ruth Bos
I have used this business several times and continue to return when I need repair. They are friendly, forthright, and do not try and talk you into having more done than necessary. They are skilled in the repair and replacement of parts.
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June 2023 by Julie Snoeyink
They have great customer service. They do great work.We are more than happy with the work they did on our car.
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June 2023 by Terry Huntoon
Very pleased with repairs and communication. I would recommend Gerber Collision for any repairs needed. Thank you
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March 2023 by Christina Lang
Easy to do an online appointment and very helpful and knowledgeable with our estimate.
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December 2022 by Jerry Ogle
We were involved in a accident this year, and progressive had us all set up here to be repaired here. Wonderful service, friendly, polite are a few words I'd say about gerber glass. I was impressed with the whole operation. They fixed my vehicle up like new. Thanks guys.
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December 2022 by Spindotor
They told me it wouldn't be until February to fix my vehicle and It's mid November. Forget it.
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November 2022 by George T.
my jeep was hit gerber replaced the passenger door the jeep leaked water through that door after they claimed they fixed my 2017 jeep wrangler took it back to them for a year and a half they claimed all jeeps leaked water! i finally had to sell the jeep for hardly nothing! do not take any of your vehicals to gerber here in rockford michigan on northland drive!
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August 2022 by Mark S
This place is great! The staff are professional, friendly, courteous, and keep you updated at each step. We’ve used them twice for insurance claims on our 1yr old Subaru Forester, both requiring body work and paint, and it came out looking brand new each time.The second time there was even a misunderstanding in scheduling from our insurance company so we dropped our car of a few weeks early and they still worked their schedule to get it pushed through to save us another trip.They have also fully cleaned the car each time in and out, even though the work is external! This is above and beyond.This place is great and I’d highly recommend it.Services: Painting
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August 2022 by Jenna Kropiewnicki
I had a great experience. I brought in my crosstrek to get repairs after hitting a deer. The whole process was super smooth. I had an appt that a made a month prior and they called the day I was supposed to drop my car off to confirm they were expecting it that evening. The finished it in 2 days and my car honestly seemed cleaner on the inside when I picked it up than when I dropped it off! The repairs look great too.Service: Body & Trim
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July 2022 by Michael Oconnor
Great job on the exterior of my vehicle! Bumper was finished too perfection and my car was buffed! I even forgot to clean off my floor and they neatly designed it to be put back into the glove box. Cheers for Gerber glass! I'll be back!Edit: there seems to be some kind of paint coloring on my car. Sure wasn't there before on steering column and passenger door. Will be downgrading too a 3 stars because, this shows lack of honesty.
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February 2022 by Douglas McCarty
Three months after a walnut tree branch fell on my car, the repairs were completed. Understandably, their load of business had the scheduling out a month. Unacceptable is when I am scheduled to take the vehicle in on November 4th, told it will not be done until December 10th, then not get it back until December 23rd with the only reason for the delay being that, "We were busy". Busy doing what? Prioritizing other customers before me? Probably not a good idea to work with a body shop that partners with your insurance company while not having car rental on your policy. Why? The insurance company has a vested interest in strong arming the body shop to prioritize customers who are costing them money with car rentals while they wait for repairs.Services: Body & Trim
