Mattress by Appointment is a professional, knowledgeable, and family-owned business providing quality, factory-direct mattresses, foundations, frames, and platforms. The service is described as timely, hard-working, and focused on satisfying client needs without pressure. Staff are noted as being very honest, respectful, and caring, making customers feel welcomed. They are helpful in picking the right mattress and frame based on personal and special needs, including special orders. Customers report being totally satisfied and pleased with their purchases, loving their new mattresses and the affordable prices. The business serves multiple areas in and around Rockford and Northern Grand Rapids.
Dixon at Mattress by Appointment (Rockford) is friendly, knowledgeable and more than generous. He provides a truly unique and enjoyable experience and abstains from pushy sales tactics. His only concern is that you leave with the mattress that's exactly right for you, whether it's $200 or $2,000. Thanks again, Mr. Ginger!
January 2026
Very honest & willing to help with a big heart.
December 2025
We had such a great experience getting a mattress and bed frame from Dixon. He was very knowledgeable and helpful on picking the mattress that fits your personal needs. I highly recommend getting your mattress from them!
