Mattress by Appointment is a professional, knowledgeable, and family-owned business providing quality, factory-direct mattresses, foundations, frames, and platforms. The service is described as timely, hard-working, and focused on satisfying client needs without pressure. Staff are noted as being very honest, respectful, and caring, making customers feel welcomed. They are helpful in picking the right mattress and frame based on personal and special needs, including special orders. Customers report being totally satisfied and pleased with their purchases, loving their new mattresses and the affordable prices. The business serves multiple areas in and around Rockford and Northern Grand Rapids.
I was dreading the whole mattress shopping experience. After reading reviews from so many happy customers, my husband and I took the chance and made an appointment. So glad we did. I wish there were more salespeople with so much integrity. Don't let the building talk you out of this. low overhead equals more savings for... read full comment
July 2026
We were provided good information for such a great deal, our entire family was able to leave with new mattresses!
June 2026
My Husband and I had a great experience with Dixon! He was so knowledgeable, helpful and made the experience fun. We will definitely recommend him to our friends and family in the future. We even got to take our mattress home the same day! 10/10 experience, treats you like family
