-
September 2023 by rhubert Oh
Absolute criminals. They will charge you for any and everything and Jesus their app sucks
-
August 2023 by Georgene LeTourneau
Sorry for making a payment early and you having such a hard time properly applying the payment. Since your system showed the payment was available to be paid, I assumed it was okay to pay it. While I get the safety and security questions that I can answer, some of your Mortgage department customer service workers leave a LOT to be desired!!!!!
-
March 2023 by Richard VanNest
Worst service ever. Ended up closing my accounts there. Only took 40 minutes to close. Quick to take your money they sure don’t like giving it back.
-
October 2022 by Spike Mooneyhan
Rockford branch is lousy,ATTENTION AMERICANS if you try to cash a check there just KNOW they will not accept your social security card,birth certificate,or voters registration as a second form of i.d.(first being state issued drivers license)!they will how ever take a gun permit,(on your license??!!),your AARP card,major credit card or video card or car registration!!! Absolutely blew my mind,NEVER have I had such trouble cashing such a small check!and definitely not because of the funds not being there,will not bank there in the future
-
November 2021 by Jennifer Gee
Very poor banking service we have been there less than 3 weeks the bank made an error and we are still waiting to get our money bank. Poor system management between departments.
-
September 2021 by Chris Searer
Conscientious and Knowledgeable. Kind Team of bankers with that “small town” feel!
-
May 2019 by christian boden
Went to cash a check and was lied to and refused service because I wouldnt open an account.
-
May 2019 by lawrence king
Poor people skills
-
July 2018 by Charlie Guerrero
Horrible customer service!
