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September 2023 by Michigander Overlander
After going to multiple different eye doctors, this one is by far the best one I’ve been too. Super understanding and willing to hear me out on the problems I had with previous contacts and glasses and made recommendations that made my vision so much better. I no longer have eye strain or irritation from the contacts and glasses they prescribed. Thanks again!
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June 2023 by Scott
What a joke! When you have a facility like this that bills for unnecessary exams because they state it's their policy, no wonder why everyone's insurance rates are getting so high. When I would repeat the same policy that was just told to me by an employee, they had another policy that would contradict itself "That's just the way the doctor does things around here". So, Stay away unless you enjoy paying extra money while possibly contributing to Health care fraud. I'll let Medicaid and Medicare deal with it after reporting it. And to the person that possibly reviews this with a response, YOU can try to report it, YOU can try to delete it.... I will keep posting it as this is an honest review and no slander. I'm only repeating some of the actual conversation that took place so that others may be informed.
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March 2023 by Billy Bob
Hours posted 9am to 8 pm arrived at 3 closed for lunch
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March 2023 by Jill Griffey
The doctor did an amazing job diagnosing my prescription. I haven't seen this clearly in years. Staff helped pick out beautiful frames and I absolutely love them! I will definitely go back!
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February 2023 by Emma Burns
Love them! So helpful!!
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February 2023 by Timothy Stein
Awesome Customer Service by Molly
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February 2023 by Traci Scherer
The staff is phenomenal and so helpful when it comes to picking out glasses.
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February 2023 by Luke Souders
They tried to get me for a diabetic eye exam, and I explained to them I just had one less than a month prior, they acted insulted. Plus they shuffled me into a room to do the exam like it was protocol and a must. I wonder how many people they get on this little sneak. I bought expensive Oakley frames and all the extras on the lenses, when I asked them for a lense cleaning kit, they gave me a 4"x4" piece of cloth! I was told I needed to buy their warranty to receive a lense cleaning kit! I spent alot of money in that store, and it will be the last time I do that. Plenty of eye glass dealers around. Literally a 4x4 cloth. The glasses didn't even come with a case, a cheap little sac with a drawstring!! Thanx. I feel like they are trying to nickel and dime people who are in a rough spot and just need glasses. I would have been satisfied with a nice cloth, instead I got something that looks like it came out of a plastic egg in a gumball machine!
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December 2022 by Natalie Hamilton
I've been going here since I was little for eye exams, glasses, and contacts. The people are always great and friendly. They were able to help me figure out all my options to get the best glasses and price.
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October 2022 by Lange Christopher
The ladies did a great job on my safety glasses fixing the nose pad and the forehead piece that broke and they were fast
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September 2022 by That One Guy
Recently got new glasses from this location and the lady who helped me pick them out was not only super understanding but super helpful in me picking them out! I think her name was Tiffany? Anyway, I absolutely love my new glasses they're incredible! Thank you so much RX optical!! I feel like a new guy! My girlfriend likes them too so that's a plus ??I also love how they are committed to keeping everyone safe and following mask mandates and such. It does give me peace of mind
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July 2022 by jamie sake
Terrible customer service and was not properly taken care of
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May 2022 by Alexis _
Went in for a free eye exam per my insurance. Got charged $39 for pictures of in my eyes. Having to pay extra for that 1 minute wasn't disclosed ahead of time.On a positive note, staff was extremely helpful in picking frames that fit my face shape.
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March 2022 by Pierce Williamson
Recently got new glasses from this location and the lady who helped me pick them out was not only super understanding but super helpful in me picking them out! I think her name was Tiffany? Anyway, I absolutely love my new glasses they're incredible! Thank you so much RX optical!! I feel like a new guy! My girlfriend likes them too so that's a plus ??I also love how they are committed to keeping everyone safe and following mask mandates and such. It does give me peace of mind
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January 2022 by Carrie Merritt
Molly MADE the experience for us! She is very knowledgeable without presurring you to buy anything you don't want. Dr. Helms was also kind and has clearly been doing his job for a long time! Thank you guys, we will be back.
