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October 2023 by Vanessa Kimball
This review should have been written a while ago. This is the second time I have used this service (April 2022 & July 2023). Both times Renaldo was my lead mover. He is amazing as well as prompt, professional and directs his team with ease. Loved the service and will definite recommend him and the company. Thanks Renaldo!!! I wish there were more people like you who take pride in their work. You are absolutely making an example for the young and old. A+ ?
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August 2023 by MySt sunchip
Jesse was terrible attitude was horrible, put his hands on his own coworkers and pieces were damaged I would say he needs to be fired he is one of the worst people I’ve met on a move he also talks way to much about his own business trying to take jobs away from you guys he needs to be fired and that’s how I feel
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June 2023 by Sovi sovi
We had a long distance move scheduled with them. Everything went great until the quote. The day before loading they called and said their truck broke down and said everything will still go fine and they brought a U-Haul rental. Loading crew was good in cramming all my 2600 sqft stuff inside that Uhaul. Mostly protected except last few items went in without any blankets or protection .From then on its down turn. No word of update from them about anything until I make pestering calls again and again. Everytime they speak nice and say they are doing everything to speed this up and this happens all the time and is normal. They assured they will update me but again nothing. I am yet to hear from them about any change in status of my shipment. Its 6 days since they loaded and still trying to find a driver or fix the truck or something. Not sure what is the condition of my contents.At this point- I am very seriously regretting my decision.I will update if anything changes
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June 2023 by Mark Tarquini
For a move from SE Michigan to Northern Michigan we wanted to save our sanity and hire professionals. Logan's crew with Tyler were a great group of hard working individuals. It was completely worth the cost to know everything was getting wrapped and packed into the truck appropriately. They had our 2300sq ft home loaded in a day and drive it up north the next day and unloaded into our storage units. I know why everything is wrapped now, even with some rain during unpacking to the storage units we had no worries because everything was protected!
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June 2023 by Lavon Johnson
Jessie and Dave were a phenomenal team. . They were respectful, professional and handled all of my belongings with care. What could have been a stressful move was made easy by their quickness and efficiency. I really appreciate the time they took moving us from our townhouse and making a second stop at our storage facility to our forever new home. I can’t forget Erica who was very professional and efficient when I booked my appointment. I would highly recommend your company. Be blessed
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May 2023 by Joey B.
We worked with All Around Moving based in Romulus, Michigan. They work with National Van Lines.Our rep, Logan was really helpful and responsive. He helped us get a quick turn around on a quote and getting scheduled.Our packers were great, nothing was damaged on arrival.Our drivers and unloaders, Damon and Luis, were fantastic. They were energetic, positive and super friendly!Only snag was a miscommunication between All Around/National and Montway about what condition one of our cars needed to be in before getting shuttled. We were told the car could have things in it, but then told it couldn't by Montway. All Around/National helped us out by packing our things in the car after our initial pack day free of charge.I'd give 5 stars if not for this little snafu, but I appreciated them making it right.
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April 2023 by Sean K
Edit: The one item below was a $50 item that National refused to reimburse claiming it was a defect because there wasn't obvious exterior damage, despite offering a video to show how the item was malfunctioning. With this and the $25 face slap for the potentially massive liability described below, they seem petty. To the owner responding, you/they should have my contact information.Original: I had a very mixed experience with All Around and National Van Lines. They get 3 stars because their quote was reasonably in line with others and they moved my stuff without damage except for one item. The moving consultant who did the estimate was also very good.But the communication was abysmal. I didn't find out until ONE HOUR before my move when they were going to be there, despite calls to their office trying to get more information beforehand. In addition, only one guy came to do my move, even though I had heavy furniture, which didn't seem to be communicated to the office. I called them and they apologized and claimed to have sent another guy, but he never showed up. So I had to help move a couple of the bulkiest pieces out of my apartment (which they said sorry with a silly $25 reimbursement).When it was time for delivery, they promised one day, and found out only the evening before the supposed delivery day that he had to cancel because of some perplexing phone issue on his end and come the following day.So pickup and delivery were mostly fine. But just about everything else in between was mediocre at best.
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March 2023 by Suzanne Evans
We had to cancel our move twice due to illness ( COVID-19) and they had to cancel once because of injury. When the move finally happened, the initial packing the truck was quick and surprisingly fast. We had a lot stuff, so I made sure each box was labeled what it was and where it should go in the new house. The unpacking, however, was quite different. The men seemed they had an urgency that they wanted to be done and out of here. They paid no attention to the boxes or their labels, and just assumed that because it was in the basement, that's where it was going to be in the new house. In addition, one person responsible for the hardware ( for the stuff they taken apart)seemed to have forgotten it back at the old house and was not there for the second day. Their response- 2 hours is too far for us to do anything, we can give you a list of repair people to have them fix it- at YOUR expense, of course. So here half our stuff is located in the garage, and movers are gone. We were at the old house, giving the keys back because we had deadline of that day. I hired movers because I have MS, plus I am 54 and I don't want to do it anymore, plus I can't.
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January 2023 by Eric Lehmann
We moved on 11/19/22 - cross-town move.The All Around team made the entire moving experience a breeze, from quote through move.Ray, Tyler, Moe and Joe were amazing getting our old house packed and then getting us moved in to the new place. Exceptional service and just really nice people!!In addition to the great service, also great value!Would highly recommend All Around and would use them for any future move!!
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December 2022 by Trenise C
If Jesse and the crew don’t move you, you’re not moving the right way. They were respectful, professional and handled all of my belongings with care. What could have been a stressful move was made easy by their quickness and efficiency. The crew didn’t waste time getting to work and I appreciated that. Thanks to them my girls and I will be spending the night in our new home with all of our stuff. Will definitely use them again!
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December 2022 by Frankie Fields
Jesse, Zach and Alexander did an excellent job! They were very careful with our belongings and extremely efficient.
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September 2022 by Tina Wagner
This is our second time using all around moving. Jesse and his crew did a great job. They really took an care of our move I had a very nice professional attitude throughout. We will certainly request them again in the future!
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September 2022 by Chuck Thiel
Overall the services provided by All Around Moving were good & the price was very fair by comparison to Two Men & a Truck. I would have given a 5 star rating if we didn't have an issue with the crew lead who reacted very poorly after being surprised by our dog
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August 2022 by Gururaj Bhat
Was very pleased with the efficiency of the move. Jessie and his team did a wonderful job. I would definitely recommend All Around Moving to anybody who would like to move their stuff.
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July 2022 by Denyse Turner-Brumbaugh
Craig & Heath we’re absolutely amazing when moving my client. They were extremely professional and so polite. They were efficient yet personable and had all of the loading and unloading done in a timely manner. I would most definitely recommend All Around Moving & Storage for all of your moving and storage needs!
