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February 2024 by John Reed
Problem 1. Google maps indicates you have arrived (in error) over 1/4 mile away. Problem 2. The image on Google maps shows an auto shop front view which conveniently is also 1/4 mile away from the actual entrance. So after driving up and down the road, looking for the entrance 1/4 mile past where Google tells you to stop you find a Fed Ex freight sign. Unfortunately there are two entrances neither of which are adequately marked. So I try entrance 1 which looked like the primary entrance. I pull up to a locked gate with either a card identifying badge opener, or a intercom button. I ring the intercom button and get no response. I then eventually back up and pull around to the secondary entrance. That gate also has a badge/intercom style entrance, also unmarked. This gate opens up before I can click the intercom, which was great until I realize the second lot was for employee parking only. After realizing that I attempt to exit that lot. Although the security gate magically opened for me to enter the lot, it conveniently didn't work when I tried to contact someone via the intercom to leave the lot. After 10 minutes nobody answered. Thankfully a warehouse employee eventually exited the facility and directed me to the correct entrance and let me out of the lot I was locked into. Eventually I was able to retrieve my order, but not after being sent on one of the worst experiences I've ever had in a professional capacity just trying to get to order I paid for. Fix your signage and ensure you can have someone answering the intercom during normal business hours when someone arrives to retrieve their order if you ever expect to be more than 1 out of 5. Pathetic for such a large company.
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January 2024 by George Andraos
Great service
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January 2024 by Mohammad Anwar
POST YOUR OPEN HOURS.POST A PHONE NUMBER THAT SOMEONE CAN CALL AND INQUIRE ABOUT PICKUPS.
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October 2023 by James Buchin
FedEx was just great
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September 2023 by daniel hornak
Overnight and great rates? Yes! Plus, they'll ship cell phones.
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August 2023 by doug baker
Good job
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July 2023 by Neal M
Had a set of tires for my vehicle delivered here, bought the tires online and picked them up instead of having them delivered saved me a lot of money, employees were very helpful upon arrival.
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March 2023 by Terri L
Still don't have my packages they are lost in Memphis.
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May 2022 by MUHAMMAD ASLAM
Management is super good
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November 2021 by Alan Kruck
Easy pick up. Agent was very helpful!!!
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August 2021 by Nelson Gore
Currently a dock worker. Nice part time job with great pay.
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July 2021 by Steve O'Donnell
Top notch service!
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June 2021 by Robert Perry
EXCELLENT place to work, and we are hiring!!
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June 2021 by Gary Chevillet
Came out took care of business just sat and watched
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December 2020 by Tom Cabanaw
I work there.
