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November 2023 by Vinny Bucciarelli
-THEY FORGED MY SIGNATURE- If you are moving and you need to spend your hard earned money for some expensive help, DO NOT go with these guys. They show up to the place, give you the sales pitch of, “This is a completely risk free and stress free process! If anything gets damaged, you have 9 days to let us know and we will fix it or replace it NO PROBLEM” It’s a lie and a scam. They broke an expensive item of mine (as well as MANY other things, including property damage) They FORGED MY SIGNATURE ON DOCUMENTS (not even close to my real signature) stating that everything was working and fine. So I of course follow their claims process and Stacy, the claims manager, refused to follow company policy. I had to get on a phone with the president of the company, the general manager, some other manager who was just there for fun I guess, Stacy the claims manager, John the sales manager, and my real estate agent. They came into the conversation really condescending and said they couldn’t pay for my broken items because they couldn’t prove that they broke it. So I presented my forged signatures on the contracts stating that the property was in working order, the conversation went SILENT. The president then gave Stacy about 5 days to give me an answer on how they were going to fix this situation. Guess who didn’t get an answer on they day I was promised? You guessed it. Me. I had to call THEM and people were dodging my calls. I finally get a call days later from Stacy. She tells me in a snarky and condescending manner that they are ONLY going to give me my claim on the ONE item!!! Folks, please. I beg you. STAY AWAY FROM MORSE MOVING. They are liars and criminals and no one will help you. And if you have to deal with Stacy, please invite me to your funeral so that I can mourn for you. Seriously. They are THAT bad. I didn’t mention their lazy moving crew of 4 grown men that made an older lady do all the work. If you hire Morse, my prayers go out to you. Only the Lord Himself can help you now.
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October 2023 by F Garrigus
My adventure with Morse Moving, was great. Right from the start, Tony, SONYA, Ray, Joe and Triston did a commendable job. Moving can be stressful and heartfelt, but I can assure you, this group of workers makes it worth all the effort. Their kindness and effortless work was very appreciated. Nothing broken or scratched. Every effort to cover or protect your valuables, was done. The team worked well together and took care of our needs.Give them the chance to make moving worth every cent. Thanks guys, I'll give you a call in the future.FAD
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September 2023 by No One Y.
The bad gets even worse. Just got a bill from Morse for storage for that they don't have. Terrible record keeping... on top of terrible service. Run Away!!!
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August 2023 by Mary Varady
We moved from our home of 25 years and placed most of our furniture and a baby grand piano in storage with Morse. Two and a half years later the exact same crew moved storage items to our new home. They are very professional and so careful! We were so happy to see the same moving crew again-like old friends! Tom,Cullen and CJ are simply outstanding at what they do. I think it also reflects positively on Morse to maintain the exact same crew years later. I would not hesitate to call Morse again, or give a friend my highest recommendation. They are the best. I should also say the folks who set up the move, Tracy and John took care of everything upfront. They are very professional and efficient. Our entire experience was outstanding.
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August 2023 by Mr. G
Response to Owner: If, when I phoned your moving company the first, second, third, fourth, etc. time, I would have had my concerns addressed, I wouldn't have given you a bad review and I wouldn't need to call you now. You've had your chance. It's now way, way too late for Morse Moving & Storage to TRY and convince me they are a reputable, customer service oriented company. I hope that others read this review and save themselves a lot of heartache by taking their business elsewhere.It’s unfortunate that the good (not great) work of the moving crew is completely overshadowed by an absolutely terrible administration staff up to and including the company president. As that administration staff is non-customer focused and liars insomuch that they will avoid their customer obligations, I cannot ever recommend this company. I strongly recommend you do not use this company.
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June 2023 by Mitchell Allen
From the initial consultation to the day of moving, these guys were phenomenal. Kyle meagher was absolutely amazing when it came to making sure we had done what we needed to get done and Mark Mike and Tyler were my far some of the best.
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June 2023 by Lindsay Biro
We used Morse to help with a local move. Joe, Ray and Ray were amazing! They were so helpful and professional. We had a lot of big/heavy stuff and they got everything moved with no damage. Even when our son wanted to be a “helper” they were super nice with him and not annoyed or anything haha. I would recommend this company and crew to anybody looking to move!
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May 2023 by Daniel Remick
Our experience was generally positive. The people who loaded the truck were efficient and careful. All of our goods arrived without any breakage. They kept us updated on the arrival time. The movers took the extra step of removing a door so that they could move a couch into the condo building. Luciano, the driver, was excellent, communicated well and made sure everything arrived safely.Why only 4 stars? Their subcontractor Montway care moving was less than stellar. See the review about their lack of communication.
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May 2023 by Karmen Spann
We were VERY pleased with the entire experience!!!! The representative that quoted us provided us a quote that erred on the side of conservatism - and we were pleased when the actual costs were less. The movers themselves were professional and handled our items with care; in addition, they were careful not to damage the walls etc. It was a rainy day and there was concern that the carpet and flooring would be trashed. To our surprise, the movers put a floor runner over those areas in the house they would be walking on. The crew was concerned with ensuring everything was placed where we wanted it before they left.We were very satisfied!!
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April 2023 by Sarah Hielsberg
We had an absolutely outstanding experience working with Chris and Kyle. Both members were very courteous and professional when working with us.The company was very responsive, and easy to work with when coordinating the move and how much needed to be shipped. Having been new to the process, it was a big relief to have them walk us through everything that would entail. Especially, since I was coming back from serving overseas, it gave me a lot of peace of mind to know that our stuff was being looked after so well.They did a wonderful job packing and securing all of our goods, both quickly and efficiently while not sacrificing quality at the same time. Which left me very impressed with both their ability and professionalism while on the job.I would highly recommend this service to others!
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April 2023 by Ann Kerr
Ron Johnson and his team did a great job. Very professional and quick. This was a large move across several states. My items were handled with care. No scratches or damages. They wrapped and unwrapped all my furniture. They had to disassemble a few items but they reassembled them perfectly. I would highly recommend them and they’ll be the first ones I call if needed. Thank you.
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April 2023 by Jourdan Dell
These guys are awesome! Estimate was accurate, communicated often and the team showed up on time. Incredibly friendly during the move from start to finish and they moved with a purpose. Make sure to ask for Tom, Cullen and Carls on your move for the platinum experience.
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April 2023 by Sue Bowers
The contact people are responsive and they stay on top of things and kept me informed. The movers were excellent. They took good care of my belongings and put everything where I asked. I would recommend this company for your moving needs.
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March 2023 by Seif Osman
Absolutely incredible move. This was like a 700+ pound piano and they were able to move it so well across a really oddly laid out house. They moved it perfectly onto the truck and secured it so we’ll. I drove it over 10 hours and it stayed exactly where they put it. Would recommend for any move!
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February 2023 by Claire Soave
We just had an absolutely fantastic experience with Morse. I got a new job in Boston and needed to move on short notice. Morse was the only company that sent an agent in person to perform a survey and estimate. Our agent, John, was fantastic. Our movers couldn’t have made it easier for us. They were polite, punctual, took great care of my furniture and boxes, and were careful about not letting our two cats out. They showed up right on schedule to deliver and everything made it in good shape, even my antique furniture. Everyone we worked with was very communicative throughout the whole process, and our other agent, Tracey, called to check in on us regularly. All in all, Morse and Allied made what I thought would be a very stressful move as easy as it could be, and I’m really glad I chose them.
