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January 2024 by Gilbert Hall
This place is okay I was a member for 3 or 4 years and then gave up my membership because The hot tub is hardly ever working the slide half the time doesn't work for the kids I've got my new membership yesterday first day there hot tub is not working slide is not working and they didn't even have the kid section for the pool on also the tile in the locker rooms is the worst tile you could use when you have constant wet floors it's like ice they could have used a better tile that would be less slippery other than that the people are great I have no issues with the people or the staff The gym area is nice always seems to be working if they get there act together on the pool area I would give a much higher rating
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January 2024 by Adara Olinn
If I could give this place a 0 I could,I started coming to the rec center 6 years ago and I loved it at first but now it’s pretty much a dumpster fire. I paid for a yearly locker, just to have my lock cut and all my stuff thrown away. I’ve also had problems with people stealing my belongings even in the pool deck while I’m swimming (there are cameras and even the front desk refused to help me). There is a problem with the ventilation system so there is clearly mold and rust on all the vents in all of the locker rooms. just a heads up, you’re breathing that in. I witnessed a man full on beating his child with a pool cone in front of the life guards, I asked if they are going to report him to the police, they said it wasn’t their problem.Also beware because they like to trap you into yearly memberships when you pay monthly, oh and you can never cancel unless you have proof of a medical reason. Uncivil and money pinchers.
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December 2023 by MJ Cadillac
No better place. Great staff and facilities. Great place for swimming laps and walking distances in the lazy River. Upstairs track, weight and cardio training equipment as well as basketball and pickleball facilities. Trainers and classes for all interests. Enjoy it
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November 2023 by Jonathan Moon
Great staff - kind & helpful! Very nice facility and the I appreciated the members there too!
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October 2023 by Jeanette Sanders
So grateful for the warm lazy river and hot tub. It's pretty and clean and I love seeing the planes land & take off. As a senior relocating here from coastal GA, this place soothes my soul...and my joints.
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September 2023 by Destiny Alexandria
Pool, lazy river and hot tub were great . The girl I talked to at the desk was really nice and couldn’t ask for a better receptionist but the young girl with reddish brown hair that was a lifeguard with way too much makeup on had a major staring problem , everytime I glanced in her direction she kept staring me at me which is insanely rude . Me and my boyfriend where in the hot tub minding our own business I sat on his lap and gave him a couple smooches in a playful way .. nothing way too provocative or anything remotely sexual and the one chick in the office inside the pool era decided to walk over and completely embarrass me telling us very loudly that there is no PDA and children where around making me feel uncomfortable and a little bit like I was being watched the whole time after , which when you have social anxiety anyway , make the swimming experience a lot less enjoyable .Later my boyfriend and I saw multiple couples lovingly swimming with one another . I don’t know, it seemed pretty rude that out of all the couple there they decided to pick on us .
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August 2023 by Deena Baty
I've been going here about 12 years, almost since they opened. People who are giving a one star based on one bad staff experience ? I can't agree. Everyone is always friendly to me and very personable.Of course, things have changed since Covid. Materials take time. Staff is hard to find and occasionally inexperienced. I'm primarily a pool user so I will state the one thing that keeps me from giving 5 stars.The women's locker room is dangerously slippery when there's tons of people. It's attractive flooring but not safe. There are no hand dryers or hair dryers, so you must lug sopping wet clothing and towels to your car.That's it. That's my concern. Add rubber mats and 4 hand driers. Then it's an easy 5 stars.
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August 2023 by SuperUnique Penny
They are charging parents to WATCH their kids swim($10 resident/$15 non-resident)? And your prices went up?? That's not adding up!!! If you're SO worried about parents lying to swim for free, get wrist bands..DUH! and if someone is swimming without one, make them GET OUT. Also, you let people wear (street) CLOTHES in the pool?!?! How ghetto is that?Gross.
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August 2023 by Kemi Awosika
The front desk guy I spoke with this morning is the most rude person I have even met in my entire life. One he clearly cannot read what's on the flier and two he doesn't want to be bothered at all. I wonder what criteria are used to hire people over here.
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July 2023 by Miranda
This place is way over priced for how dirty the bathroom was. The lifeguards allow kids to dive head first and to be unsupervised. My daughter and I were in the hot tub while two other couples were allowing their kids to dive and dunk under. I am very clear with my daughter that this isn't allowed. She sat next to me patiently as a life guard came up and told her specifically not to dunk her head. Both women and I said she wasn't and he insisted she was. Never once did he correct the other families. Maybe because they were boys? We will not be returning and will be expecting a full refund.
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May 2023 by J N
The pool is great! No issues there. Rating a 1 due to the poor party planner. I left multiple voicemails/email and never was acknowledged! I expressed I was booking way in advance due to family that needed to make flight arrangements to attend. After 2.5 weeks of being ignored, I booked elsewhere. Their party planner responded in less than 2 hours. Please work on professionalism!
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May 2023 by HoodAwards Downriver
Tried to book a birthday party here I emailed the coordinator multiple times since January 2023 she never got back to me so I decided to go in person just for her to tell me all slots were book when she could’ve just emailed me that. I felt like that was unprofessional on her behalf.
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May 2023 by Sheila scott
Great place to work out. They have Dmc Physical Therapy office inside. And the Swim Therapy pools are awesome.
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April 2023 by Rachael Scobie
Some of the staff are very rude I am trying to book a birthday party been calling for a week now was even put on hold one day to talk to the lady just to get told she got busy left voicemails have called every day sent emails it’s not that hard to give someone a call back
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March 2023 by Keaton Jones
The pool area is like a water park!!!!!! Super warm lazy river, water slide, HOT tub, lap pool, splash pad and more! The cafe has amazing food. Everyone is so nice and there is so much to do here. And our insurance helps pay for a part of the membership!
