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February 2024 by lynn L
Was looking for a weekend away and this place was perfect for that! The hotel on the inside and outside look completely renovated and modernized! The receptionist were extremely nice and accommodating and made for a very swift check-in. The lobby, the pool area, the gym and the rooms were extremely well maintained and clean! The pool and the hot tub were great! Plenty of towels available. In the room you could pull the shades for complete darkness. There was no disgusting comforter just tight white sheets with extremely fluffy pillows. You received two complementary waters! There is a safe and a refrigerator and a nice single serve coffee maker with tea and coffee pods. The bathroom was very contemporary. The gym is extremely spacious offering many types of cardio machines as well as free weights and lat pulldown machines. And it is 24/7. My one thought would be to have pool hours that open earlier than 9a. I can see that they probably do this late opening due to the fact that you can see the pool from the room balconies thus noise may become an issue for guests that overlook pool area.
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February 2024 by Doug Harvey
The long term parking they offer is kind of sketchy. The site that I booked through has weird hidden fees, and 30% tax, and then I had to extend my parking reservation from the morning to the afternoon because my flight was delayed, and they still charged me a full extra day. I'd recommend elsewhere for airport parking.
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February 2024 by Lyn Powers
No bar, no restaurant, no pool all not available (but yet no one said anythg) $4 for bottled water... the pillows r so flat and uncomfortable 2 together didnt do anythg no support at all... IF YOUR IN A TRANSITION OF REMODELING SHOULD HAV BEEN NOTIFIED,when we booked it.. will stay elsewhere next time americias best looked very nice with food and bar... good luck to u. Worst place ever...
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February 2024 by Jeff Cromwell
Great staff and a pretty great layout. Not many locations like this anymore. We visit about once a year and have enjoyed our visit each time.
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February 2024 by Duane Lewis
Sheraton will do their best two accommodate your
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February 2024 by Fred Mawanda
Atmosphere very relaxing. Breakfast is great. Loved going to the gym.Rooms: Two large king size beds.Safety: Feels and is very safeFood & drinks: Lot's of variety
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February 2024 by Juanita Cade
The worse shuttle service I have ever experienced!!! Waited over an hour to get picked up in 38 degree weather! I will never use this shuttle service again!
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February 2024 by Kaila Perkins (Coach Perky)
Did the ride share to the airport and on the way back I called to get picked up and it took over a hour for them to come. Do not recommend
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February 2024 by Meechelle Michelle
I have been staying here a week. For almost $200 a night, I have got housekeeping one time this whole week..yes 7 days... My card has been charged over a grand more and I have to call several times for coffee and toilet paper every single day. The food Is high. The room was clean but as far as staying here I won't ever stay again due to how many times I ask for things I need or getting no room service and no explanation as to why my card has been charged numerous times and have to wait 5-7 business days to get my own money back for their mess up. They obviously steal from ppl so be aware of your card on file.
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February 2024 by John Joseph
Rooms: Very clean and comfy
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February 2024 by Richard Motes
The gym is really nice. It has a full compliment of dumb bells and a twin tower cable machine. It had a least two fully adjustable benches. Several tread mills and elyptical cardio machines. It also had a recumbamt bike or 2... The front desk was very helpful, friendly, and professional. The Beirut restaurant is just 2 hotels down. They have awesome Mediterranean cuisine. The room has a very comfortable bed.Rooms: Good beds.
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February 2024 by tamica johnson
I flew in for a layover. Although I live in Michigan, I NEVER KNEW this hotel was so nice! Great rooms, friendly staff quiet! If you’re in the area, I recommend 10/10! There is also a breakfast buffet. However due to my early flight, I could not check it out. However, I am posting the hours in the pics.
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February 2024 by Kyle Van Almkerk
There was leftover pee that had stained the toilet, emanating a repulsive smell to what should be a clean room. Not only that, pube hairs were on the toilet... don't worry, I did get pictures. It looks like the floors haven't been cleaned in lord knows how much time. I have now been sitting awake on a bed that uses a sheet to cover an OLD yellow "not so down" comforter without a proper cover. All I know is this room is worse than rooms provided by the government for the homeless in times of need. I am so incredibly disappointedRooms: Disgusting
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February 2024 by Ian M
Excellent Staff, very friendly. Quick stop to interact with the desk for information, but standout service. From a Bonvoy member.
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February 2024 by Dee Vee
I have only used the parking & shuttle ride to the airport service that they offer. It's so convenient.