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October 2023 by Jackie Bakowski
I've been bringing both my cars here for maintenance and repairs for over 5 years and would highly recommend! Chris is such a pleasure to work with and always greets me by name and a smile. Great customer service!
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October 2023 by Chelle
Always a good experience in their service department, usually exceeding my expectations. 5th star when vehicle prices & availability improve - though the dealership itself is understandably limited in those capacities.
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September 2023 by Troy Neva
Scouring the web for a particular used vehicle and found one at Hart so drove up to take a look. De came out to meet us on the lot and every next step was as good as the last. She is wonderful to work with, accommodating my travel schedule and coordinating everything via phone and email for my pickup day. I am pleased with the price we settled on and there were no dumb "fees" tucked into the deal - just an easy, no frills, no mess, transaction!Thank you, De, and the team at Hart, I hope I have an opportunity to shop with you again!
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September 2023 by Tamara Peterson
Tom in the service dept. is a gem! Very helpful! As is John VanDixhorn! I would highly recommend this place to any Ford owner!
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August 2023 by maude Yanez banning
I got an oil change , tire rotation, and multi point inspection done on my F-150 truck. Everything was done in under one hour. All the staff and techs are wonderful people.
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June 2023 by Phil jenniches
My wife and I were looking for a new car. We knew exactly what we wanted or close to it. Andrew Hart showed me the numbers with no hidden fees, gimmicks or any other added things we didn't need. He took time to explain things to the point. We had our new Explorer within days. Exactly what we were looking for. Andrew is reliable, he calls when he says he is going to and is true to his word. He even had a vehicle plated and ready for a test drive when he wasn't going to be there. Also, our Mustang needed service. We have been waiting for a part for 9 months from another local Ford Dealership. Andrew and the service team had the part in 2 days and was installed by the end of the week. I'm still waiting for the other dealership to call.Purchasing a car is a big thing nowadays. Erase some of that stress and visit Hart Ford in Roscommon. Ask for Andrew. He will work for and with you to make your purchase happen. Once again Thank You for all of your help and reducing our stress level on buying a vehicle. Phil and Tami Jenniches.
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June 2023 by Nick Lanter
Shout-out to Chris in service for getting the 3 recalls on my maverick plus an oil change done in a day. Very friendly and a good price for the oil change too
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April 2023 by Kovatch Mary
Had the pleasure of leasing a new ford edge from Hart Ford and was lucky enough to have Andrew Hart as my salesman,talk about an awesome salesman he is it!!!All rolled into one package,kind friendly and by far the best out there.Thank you Andrew for making my car experience a real pleasure. I have never had such an easy transaction,your customer service is outstanding! I am definitely spreading the word where to go shopping for a new or used vehicle and make sure you get Andrew as your salesman!!
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April 2023 by Sherry Franz
Andrew is an awesome guy, he goes above and beyond to help make buying a car so easy, I would not go anywhere else. Highly recommend this dealership, the whole experience was great!
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March 2023 by Taylor Speakes
If you are looking for an honest, reliable Salesman, go see Andrew Hart at Hart Ford in Roscommon, MI. I have been looking for a used vehicle for my daughter for her first car after turning 16. It has been a very stressful challenge to find something affordable, safe, and reliable until I went to look at a car at Hart and met Andrew. Andrew was so helpful from start to finish. He was honest and went above and beyond what I would have ever expected in helping get my daughter a reliable car to drive. In these times we are living in, I feel like customer service is not like it used to be and Andrew restored my confidence that there are still people that truly still care about customer satisfaction and when they say something, they keep their word. Thank you, Andrew!! I will be returning to Hart Ford for future vehicles and My Family and Friends will be too!!
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February 2023 by Gregory Rogers
This dealer told me I had two bent rims and one had the edges off completely??? Liars! I had my car towed to a Discount tire and they thoroughly examined them to tell me they are fine. They then mounted and balanced two ire’s and had me on my way.Hart Ford was not hearing my complaint at all, the service manager actually laughed at my complaint.How dare this establishment try to sell me two rims and tires for $3680.!I did at one time work at a ford dealership and I grew up in the car business.Gregory Rogers
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February 2023 by michael zultak
I had a poor experience with my salesman Eric. I think the dealership is probably a great place. I ended up buying a Ford, inWest Branch. Good Luck
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February 2023 by Paul K.
Excellent customer service, friendly small town feel. Will use them again when needed. Eric was very helpful and professional.
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February 2023 by Kevin Marcicki
Andrew is the best, service center is awesome, won't ever buy a car anywhere else.?
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January 2023 by Mel Stover
This was the most pleasant car buying experience we've ever had! No haggling, no surprises, no hidden fees -- just honest answers to our questions. We drove over 12 hours to buy our perfect Bronco. Our salesman, Jack Sussex, made it all worth it. He had everything ready to go because he knew we had a long drive home. I would definitely recommend Hart Ford Lincoln to anyone. Oh, by the way, the new Bronco is AWESOME! Thanks, Jack!
