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March 2024 by Eliza Houck
Honestly, first time I have ever visited and I had gotten my eyes checked. They were really nice and attentive. Even when I learned that my insurance had the wrong birth year listed and when my last name didn't match (husband made the appointment for me and used autofill so had my maiden name) I CANNOT wait to get my glasses in. All around great company imo
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March 2024 by Irene Adams
I don't think this office deserves any stars. Customer service was good but when it came to the techs they were terrible. I saw the receptionist take back my chart. But after seeing a person that came at least 15 minutes after me so now I'm waiting and both techs came out of there office and proceeded to take trash, one of them only had a new bag. So in my eyes racism is not a thing of the past but still exists anywhere people of color go. Shame on this America's Best.
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March 2024 by Cheryl Meinke
I have been going here for many moons and actually go out of my way now to continue to go here after work!!Always a pleasant experience!!!
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March 2024 by Loren Woodson
We were just there 3/14/24 11:30 a.m. we've been there before gotten an eye exam and glasses. Today was different we walked in it was very busy, a young female asked if we'd been helped we replied no .We then stated I already had my eye exam from Acension St. John. I just needed to pick out frames ,before I could get it out a older white lady with dyed black hair cat eye frames nasty temper very racist informed me we couldn't be helped No I couldn't get frames. The younger white female looked shocked the older lady informed us she had 66 appointments that day and no walk ins were available, she was loud and nasty. The younger white female let us know quietly and kindly we could come in on Friday for a walk in the morning we said thank you and left all I wanted to do was look at frames Very poorly done by that particular staff person.I was hurt and sadden. I won't spend money here what a nasty person. Corporate please look at your taped footage maybe she shouldn't be waiting on customers.
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March 2024 by Martez Waterford
I’m only giving them 1 star because it was easy to schedule an appointment there. I found out why real quick. Very unprofessional. Eye doctor couldn’t explain anything fully, couldn’t perform eye test properly. The guy sitting at the desk you order your frames didn’t know anything either. Couldn’t tell you what’s common or what works best. He just wanted to sell. If you ask him a question he catches an attitude. I should have known this place was terrible when I pulled in the parking lot. Americas best don’t comment and ask me to email you about my experience. This location should be closed and demolished
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March 2024 by shelly mccallister
I had a really great experience, no rush, no pressure and the prices were fair. The young lady that assisted me was great!!!
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March 2024 by Kristin Robinson
Been going here for years always great service from the doctor and employees.
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February 2024 by Roberta Peraino
I was fortunate to be assisted by Monique at store 5804. She was very knowledgeable about the product and the insurance I had. She was extremely pleasant and kind. I had trouble at a different eyeglass company where they couldn't even verify my coverage. Monique made this experience feel like a visit with a good friend. Thank you, Monique!
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February 2024 by Racquel Wallace
Monique is the best!!!
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February 2024 by Kayla Peyton
I had a really good experience at this location. It had been way too long since I've seen an eye doctor and I was very impressed with the professionalism, patience and assistance I received during my appointment. When my glasses came in, they fit great and have helped me tremendously. Thank you, Dr. Kim and staff.
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February 2024 by Drew LH
The reception desk ans Dr were fine.But when I came out to order the optician was so rude and hateful I don't even want to come back to be treated like that. He showed very apparent annoyance at my questions. Refused to adjust and tighten my glasses because I didn't get them there. I in good conscience could not recommend this place to a friend.
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February 2024 by Dan Lambrix
Fast and curtious
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February 2024 by FishiesRolling
awesome, Monique was cool :p
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December 2023 by Addy Mae
Dr. Kim was amazing, and Yana helped me out with my glasses
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December 2023 by Erica Hammel McLaughlin
Had one of the best experiences I’ve ever had in getting my eyes checked/looking for eye glasses. From the moment I walked in, I was greeted, got checked in, looked and tried on glasses while I waited for my exam (which wasn’t long). Dr. Tocco was great and then Monique helped me with my glasses. Didn’t feel rushed, but also wasn’t waiting forever either.