Butler's Collision is a family-owned business, founded in 1979 in Roseville, Michigan. Originally owned by Donald and Twila Butler, Roy and Roseanna Schnepper, and Robert and Gloria Butler, the business aimed to make every customer happy. After Robert and Gloria Butler moved to Gaylord, Michigan, Roy and Roseanna Schnepper became the sole owners. They continue to uphold the mission of treating each customer with personal service and professional results. Butler's Collision has received praise for their excellent communication, timely completion of repairs, and understanding of their customers' situations. They have gone the extra mile to assist with various issues, ensuring a stress-free experience. Customers have also noted the exceptional quality of work, including impeccable repairs after accidents, such as a rear-end collision, and seamless color matching. Reviewers appreciated the reasonable pricing and how the staff, including Josiah, was kind and knowledgeable. The shop’s willingness to clean vehicles inside and out and inform customers about all necessary work has contributed to their reputation. Overall, Butler's Collision is highly recommended for their trustworthiness, care for customers, and exceptional service.
Thank you Roy and Staff: Always very professional and a great experience. We’ve had several cars serviced at your location and will continue to recommend your company. Thank you so much!
November 2025
Hit a deer on 24 mile road. Allstate recommended Butler's. Took it there, easy process, friendly people. They finished it ahead of the promised date. Looks like brand new. Excellent service here.
February 2025
Great service, had my truck serviced for windshield and was done same day with no issues.