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July 2025 by Joseph Lettner
The Costco tire shop has been nothing but amazing. They are so nice and helpful. Thanks once again for all of your help.
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July 2025 by Brenda
I bought 4 new tires and my + terminal on my battery was loosened. The battery is not old and under warranty. Very suspicious
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April 2025 by Pam Stapleton
Very professional
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March 2025 by Kathleen M Gordon
I was in a dire situation, it was a Sunday afternoon, I had to move/take my son to Ohio for a new job starting the next morning (a 7-hr drive for me that day). My van had a tire with a fast leak and I had no spare. I called the tire center and they were 1) open on a Sunday, which was amazing (all others I tried b4 thinking of Costco were closed)
2) though they were very busy, they were empathetic to my “emergency situation” and could not gave been more professional, customer service focused and understanding.
3) they had us safely on the road within 1 hr.!!! (at a very reasonable cost, all while I could see many other satisfied customers picking up their vehicles and thankful for the service).
4) We were so thankful to the competent and great service of the tire center staff!!
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August 2024 by Lyndsy Madden
The guy at the front was very nice and friendly when I came in to get a tire patched and they were able to look at my car right away. Unfortunately they said they couldn't find any puncture and it was most likely another problem and sent me on my way after doing nothing. The tire was still losing pressure so I went to discount tire the next day where they found a small nail which they patched for free. I am sorry I wasted any time at Costco tire and won't be going back.
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April 2024 by Ron Kotcher
My experience with Costco tire service couldn't be better. I've had new tires replaced on two vehicles . Give star rating because 1. Costco good pricing 2. Service personnel were courteous, professional , and want to satisfy the customer .
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April 2024 by Ken M
2.5 hours from appointment time until the car was done to have the tires rotated. was early for appointment. they need to take less appointments and or walk ins!
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December 2023 by PT Sledge
I received great service here, but I also seem one person waiting here for hours??? ??♂️
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December 2023 by Kelly H.
This location typically has what I'm looking for. When I need things in bulk, this is my go to place. The selection on staples is great, and every day items are fairly priced. The employees are always friendly, and I'm always amazed by the speed of checkout there.
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November 2023 by Cortney F.
Ok let me start by saying I love Costco products. What I can't stand is the store, people, parking lot etc. You show your membership card to get in, then when you go to check out they check your card again, and then you scan your card at the register. I asked why and the person responded we are stopping people from card sharing. Listen Costco I am buying a few groceries and toilet paper please just chill and stop this madness! We aren't trying to do anything but purchase your products but I get you need to have this power trip! Therefore when my membership expires I will purchase my T.P. elsewhere.
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September 2023 by Matthew Marino
hands-down the best customer service I’ve ever experienced at a tire shop! Employees here are the best! Kind courteous understanding and really really helpful! Well done Costco you got it right by hiring your employees in the tire center. I almost forgot to mention how fast the services! Will definitely be coming back for any repairs or new sets!
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September 2023 by Matthew Tanoury
hands-down the best customer service I’ve ever experienced at a tire shop! Employees here are the best! Kind courteous understanding and really really helpful! Well done Costco you got it right by hiring your employees in the tire center. I almost forgot to mention how fast the services! Will definitely be coming back for any repairs or new sets!
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June 2023 by Teddie Dallas
Outstanding service! Great communication!!
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April 2023 by Craig B.
I was desperate for some country ribs. Went to Costco and there were none in the cold case. Asked an employee if there was any chance to get some - he immediately went in the meat department and made me two packages of country ribs. Outstanding service by Joe Primavera. Customer service is alive and well at the Roseville Costco.
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April 2023 by Lorine M.
It's employees that's been there 5-20 years and still don't know about CUSTOMER SERVICE! ONE OF THE WROST COSTCO EVER! When it comes to instant cart orders they are very rude also, they really need to get on they're staff about being rude to customers or they can just retire because they are stuck I. They're old ways, they need to adjust or just quit. Treating customers bad is terrible.
