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February 2024 by Denise Sneath
Amazing service!We just left Custom Accounting after getting our taxes done and my father’s taxes done.They are professional and very knowledgeable.I will never go anywhere else.
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September 2023 by Kelley Killop
John and his staff have helped our family for decades…how can that be?!?!ALWAYS fair fees, great explanations of the whys and hows to take care of your income while taking care of Uncle Sam and friendly staff.I really appreciate that being a long time client, John has a smile to offer every year and he takes the time to personally look over my return.GREAT PLACE, it’s small and unassuming, thus great fees and good coffee.Thank you for taking the stress out of tax season for SO many years!!!
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June 2023 by Kristoffer Gair
We've been going here for years, especially since our taxes grew quite complicated. Never had a problem. The staff has always been friendly, and John has been beyond accommodating in his explanations or changes in tax laws from one year to the next.Clearly, as a courtesy, it helps to get everything in before the tax day rush. Nobody likes the person who waits until the last second, then expects to be treated like royalty.I'd recommend this place to anyone.
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April 2023 by Michelle Fretter
Great tax preparation. I have been coming here for years and it's always been Great. Employees and owners are super friendly and professional.
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April 2023 by Kimberly Baker
So sad ....been going for years always able to sit with someone to do your taxes do very personable...now the office looks like a dungeon people are not friendly my taxes are pretty basic used to pay $100...last year $125 and today $180 really nothing has changed and you already had all information just needed to change number it's sad thst John has gotten so big that he forgets who made him what he is....greed is a terrible thing....very disappointed we will not be back and the referrals will be NO more....enjoy your greed!
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March 2023 by Laurie C.
I'm going to say that the more I thought about the service I received in the past years, the more I realized the firm tries very hard to service many people at a fair price. Tax time is always such an anxious time for myself and many others. They are doing their best to get to everyone and do a thorough job. Working on staying positive and patient will make it easier for everyone.
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March 2023 by Julie Krupa
I have been going to Custom Accounting for 7 years, my family has as well. However the entire business has became very unprofessional, we were quoted 140.00 for getting our taxes for 2022 done by the receptionist, when I picked them up, they changed me 180.00, today just 2 weeks later my sister picked hers up and paid 100.00, same exact process was completed on both. My parents were quoted 50.00 for theirs to he fone, they were charged 60.00. John gave nothing but excuses as to why this has happened.
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March 2023 by Carrie Ermoyan
Price went up 100 percent from a year ago and the place is a dump inside and out. I would be embarrassed to refer anyone there.
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January 2023 by Penny Smith
Excellent advice and service year after year!
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April 2022 by Linda Jonoshies
We were very happy with Don doing our taxes.See you next year.
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March 2022 by Ralph Lake
more like 1/2 star, tried to stop by today to ask a general question. door was locked. i did see a person look at me and just left me standing outside... ok i get it your busy. Tried calling several times to get hung up on... so i sent a text as that is what the voice prompt said to do to get this response.." we are on a 6 day delay for responses to messages. Thank you John can not take apts due to the number of Drop Offs. Managemnt... Ok Ill take my Business else where and tell your client who referred me that it was a waste of time to contact you. 6 days to Answer a message, Maybe try to get someone to help you just answer messages,
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February 2022 by Bill Edwards
Had my taxes done here just like the year before, not only did they mess them up;the receptionist was rude and arrogant. She told me I owe,rather than getting money back like the years before. Needless to say they lost 3 customers, I doesn't pay to be rude especially when you're double wrong and unapologetic. Doing myself keeping my $300,good luck.
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February 2022 by Michael Shea
John R. is a very conscientious, accurate and most Professional accountant! Aside from that he is kind, thorough and very due diligent! I've been with John and Custom Accounting, since 2002.I am very grateful to have a professional relationship with him and would recommend him and Custom Accounting to ANYONE!MS
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February 2022 by Jaroslav Kobar
Trustworthy and knowledgeable. Strongly recommend.
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June 2021 by Bryan B
If you want maximum return on your taxes you need to come here. I have been coming here for 13 years and consistently get higher refunds than any other place I have gone.
