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February 2024 by R A
I can assume that they don't work off of commission anymore. I have been to the store several times and have never been approached while several employees stand around waiting for certain people to come in I guess and only help certain people. Maybe I'm the wrong race. That's why I will continue to buy my Jordans online.
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January 2024 by Tee. T Rozell
Always good. Expect to pay for what you want tho!! It's not cheap!
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December 2023 by Sweet Honesty
A pair of shoes I ordered online were shipped to the store and received by an employee and then vanished after that because they couldn't find them anywhere. I had to settle on a different pair and ended up paying more. This is my sons Xmas gift! BAD EXPERIENCE!!
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October 2023 by Twanika Owens
Excellent service. Although we were unable to exchange for a bigger size, the employees were glad to assist with finding local stores that had this particular shoe in sock.
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May 2023 by caleb storm
Purely based on customer service and I quote I ain’t doing no return, that’s what she told an employee and that’s exactly what happened when I got up to the counter. The worker said I’m not doing returns and you can do it yourself online.
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February 2023 by Katie McIver
Went in with my son was greeted right away. But when my son wanted the most expensive shoes in the place I said no way the guy who was originally helping us seemed like he didn't wanna help anymore. When we wanted a pair of shoes it took another employee actually walking in the back and grabbing them and the one who "helped" us before acted shocked the guy found the shoes ?
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February 2023 by Tameka Harris
Young idiots they have calling they self a manager, but don’t know protocol for RETURNS. I paid on cc and cash, but I was told he couldn’t OVERRIDE THE SYSTEM and give me my cash I paid. He made like he put it all on cc, which I never heard of. This isn’t a mfn DEBIT CARD. I DONT KNOW WHO HE THOUGHT HE WAS TALKIN TO. I took it straight to the top, HE WONT PLAY THOSE GAMES WIT DA NEXT CUSTOMER, mr know nothing jaylen
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November 2022 by Samone Rieberger
Awesome sales! Got 70 dollar Nike sweatshirts for 30 bucks on sale. All the sales staff were very helpful and welcoming and pointed out sales on socks I was buying. Just a relaxed and welcoming vibe. Great stock. Housed inside the local mall. Highly recommend! Great selection of apparel and shoes.
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November 2022 by Toriana Thomas
I have to say my son where's a size 13 and this Footlocker hasn't fell me yet. And the team was very polite and curious.
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November 2022 by Waly Alloush
Shipped me used shoes from their location. Went to return them and the manager did just that.
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October 2022 by Iam Keva
Customer service was on point. I definitely be back.
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August 2022 by T juan
It was not need or clean a lot of shoes and stuff was out of place didn't have sale tags on certain items they didn't know where the shoes were in the back either customer service is okay
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May 2022 by Melissia Johnson
Those kids that work in that store are rude!!! The music was so loud I couldn't hear myself think let alone speak to anyone it was like one big party?! Which meant I got horrible service and ended up leaving empty-handed and going somewhere else!!!
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May 2022 by Christina Rayne
They usually have the best selection of shoes in the mall hands down
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April 2022 by MARC Wilson
Always been a great place for shoes.