-
November 2023 by Rashun B.
I'm sure it's a nice store but they won't even see you unless you're a contractor. Kinda sucks sitting in a cold house knowing the part you need and thenHaving it and not willing to help you.
-
October 2023 by Gwendolyn Krantz
Must have quick service because the driver was in such a rush to turn right on a NO TURN ON RED in a busy intersection. Could’ve caused an accident because traffic was going when he turned. 11:30am at 15/Groesbeck. 9/27/23
-
June 2023 by Adam Z
Seems like they got rid of anyone with any knowledge of service parts. If you like poor service and dealing with a bunch of clowns this is your store ..The Macomb store much better at customer service, Matt is truly an asset to your company...
-
February 2023 by Brian Valentine
Quality supply house
-
March 2021 by Tywan Bailey
Keeping the us updated on new technology and helpful information about the products. Also staff is very helpful keep up the good work
-
November 2020 by James Perrin
Fast service, pleasant people. Good deals.
-
November 2020 by Thomas Stanko
I was there for a gas valve. Got great input about split systems.
-
November 2020 by Mark R
After being left on hold for over 15 minutes I hung up and called A & E Appliance. From the look of the other reviews, that was a good idea.
-
November 2020 by Ron Walker
Great Service!
-
August 2020 by Jenni B
Won't give money back on unused unopened product. What if you don't need the part? Update your return policy to the 20th century!!
-
October 2019 by Karen N.
This speciality business is a wholesale supplier for Heating contractors as well as customers as myself. They also provide a large selection of HVAC and refrigeration parts, supplies and equipment. All the clerks here know their stuff whether its small or large items. They are knowledgeable to cross reference an item either by a supplier catalog or their computer with inventory. Then one can shop in the organized warehouse to buy that special part to get the job completed with a repair or replacement. After checking at Home Depot, Lowe's plus Menards, I was unable to locate my items. I was referred to this company by a contractor friend. I stopped in here looking for 2 new white in color, cold register and 2 heat register(dampers) vents to replace in the living room at my parents house that I was repairing and fixing up for sale in September. Clerk "Matt " assisted me on my 1st visit when I purchased the 12 x 6 vents @ $11.50 each. Unfortunately, the old 1958 vents were 11 1/2 x 6 therefore too big. And by the way the old vents were so old and bad, I could not repaint them so I decided on new vents to accent the new restored and refinished hardwood floors to help sell the house upon walking in the front door. So on my 2nd attempt here, I was assisted by "Joseph" who gave me a refund and a great referral to another special sheet metal company down the way on Groesbeck. P. S. (Another review to create later on with them) humor :) Overall this business "Johnstone" is recommended by me since seeing is believing with a warehouse of organized, stocked with many aisles of merchandise for your heating and cooling needs whether a contractor or a resident in the Macomb County area. Thanks guys for trying to help assist my home project.