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February 2024 by Minsu Kim
This is not a good place. Tried to scam(overcharge) customers. 25 dollars for any service. I just did it for myself for free on the phone call with a customer support.
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November 2023 by Steve O
Thanks for the quick answer on porting to a new phone. Knowledgeable and kind staff!
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November 2023 by James Somes
Really. Just give them your phone money ?? Something wrong with your phone ((. You are out of LUCK)).
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May 2023 by Cat C fema
Very helpful quick service
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February 2023 by Brenda Tibbets
This is my go to metro store they are knowledgeable about the phone and the staff is very friendly
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January 2023 by Louanne Roth
Ive been going to this store for the longest and they have always been so welcoming and helpful...they are awesome
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November 2022 by barbara davis
My favorite place.Great services.
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October 2022 by NYKITA Campbell
I come up here for all my kids and I phone needs.
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April 2022 by Lisa Barger
I love this store! Dee and Phil were so helpful and gave me the best price and all of their undivided attention making sure I was good to go before I left! I will be sending all of my friends and family to this amazing location!
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September 2021 by Elizabeth M Ciaglo
Overcharged on my bill, Metro text me a 73.00$ payment due, upon going to the store and paying cash I was charged 77.00$, 4.00$ service fee for paying cash. Paid for extra protection for 2 phones in the middle suggested by Jay, my daughter took both phones into the Metro store and the female clerk only put it on 1 phon.
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September 2021 by Russ Morgan
Best cellular service anywhere. I moved from Macomb County to Toledo & I still only come here or me & my family's service and purchases. Their customer service is almost as good as mine ?
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September 2021 by Angelica
Dee and Phil were so kind and helpful, glad they could help fix my issue I was having in a speedy fashion. Greatly appreciated :)
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June 2021 by TheSweetApe
Awesome staff ?
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May 2021 by michael c
Everything is great just be wary of the insurance. Had a awful time trying to claim a broken phone and was unable to finish the process because assurant website wont accept the pin code for the account. Calling the 1-800 number they provide results in a recorded voice loop telling you to visit their website thus leading you in a pointless circle. I can now see why the people that work for metro are so hesitant to attempt to help you through the process because it is maddening and Assurant offers little to no help but they are however quite willing to take your money.
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December 2020 by David Squires
I, bought my cellphone in for the very first time.The, lady that waited me was courteous.I, used to go to the Eastland Mall location,then it closed permanently.I, will be coming to this location when I need something concerning my cellphone.
