Michaels is a popular craft store known for its vast selection of art supplies, fabric, yarn, scrapbook materials, and holiday décor. Customers can find everything they need for various celebrations, including Thanksgiving, Christmas, and Hanukkah. The store features a self-service checkout option, adding convenience to the shopping experience. While many shoppers appreciate the wide range of charming home décor and craft items, some have noted that customer service can be inconsistent, with staff appearing unapproachable at times. Nevertheless, overall reviews highlight the store's cleanliness and the helpfulness of some employees, making Michaels a favored destination for crafting needs and holiday preparations.
It took me a minute to find the UPS drop off point, not knowing it was inside of Michael's but the store is beautifully laid out! I worked for a similar store about 20 yrs ago and they were constantly scrambling to make their setup satisfactory at best! I will definitely come back for craft and other needs!
March 2025
Awesome store! They always try to get you the most savings possible! Great place for all crafters.
January 2025
Customer service sucks. I love to shop at this store but employees always seem like they are bothered. I'd rather order online for pick up.