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February 2024 by Steve G.
i just tried to have something framed. I gave up after trying to explain to the man working there what a matt was!!! He was standing in front of a sign that said custom framing closed but he was working with someone on a frame so i asked if framing was closed. he replied that "it depends" i tried to explain that i wanted a piece of art matted and framed and he could not understand the concept. he kept wanting to measure for the matt PAST the edges of the artwork!!! he kept telling me that "i have to think about this" i finally had to grab my art and walk away. he was too useless there should be some sort of basic framing knowledge for the person running the custom framing area. i guess Michaels doesnt think so
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February 2024 by Danielle Noll
Visited yesterday for some supplies and to use my gift card that I received as a present. I was a bit disappointed in the amount of polymer clay stock, as the colors I needed were empty slots. But on a positive note, Iris, the cashier, was very nice and showed me where to find my coupon for 30% off. She was very efficient too.
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February 2024 by Julie Zanni
Store is clean and organized. Staff were helpful and friendly. They were able to address my questions and point me in the right direction. Found everything that I needed.
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February 2024 by Meghann OConnor
I do all of my custom framing here. Karen does a fantastic job! I came in today to have a piece framed. I waited with another lady about 15 mins at the counter. We hit the button a few times, no response. I tried calling the store directly, no one answered. A male associate finally came over. He began by barking at me that he can’t assist me with my framing. Doesn’t apologize for the wait or even ask what he can help us with. I understand he isn’t trained for the framing that I need, however you do not need to bark at me like a dog. If he is not qualified yet to be in framing, then the manager should not have him cover it. I asked when Karen would be in next. If she didn’t do such a great job, I would definitely go elsewhere.
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January 2024 by Leith Merchant
Just left store was clean well organized a big shout out to Ashley at front counter very helpful and knowledgeable.
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January 2024 by Rhonda Canty (Ms.Smooth)
Was able to find everything I needed
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January 2024 by Charlotte Walker
I love shopping here ?
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January 2024 by Charlene Kuechenmeister
Good crafts
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January 2024 by Michael
Decent arts and crafts store. Very friendly staff and they pointed out some of my items were in sale, so thanks for that!Clean store, well organized. Friendly. What else do you need?
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December 2023 by Sherri White
I love going to Michael's. You can be in that store for a long time.
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November 2023 by nancy glide
Michael's store is absolutely awesome! Well stocked & deals galore! My visit there was to have something framed. The woman Karen, the framer, couldn't have been more nice or helpful! She took the time to show me numerous frames & inlays & her knowledge & suggestions helped me pick out just what I wanted!!! I'm 74 & I haven't seen that kind of service for years!!! She's truly an asset to Michael's!
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November 2023 by Susan Bouchard
Nice merchandise, however I left my cart and did not purchase anything. Only 1 cashier. 6 customers waiting. He was the only one handling the counter and pick up orders. 2 employees outside smoking when I left.
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October 2023 by John Clark
Clean store, friendly & knowledgeable staff. They have a good selection of items in the store but to find all their inventory it's best to shop online and pick up at the store. Quick shipping to the store. Lines seem to get a little long at check out. Under staffing seems to be the issue for check out times
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October 2023 by Maria Alfano
This Michaels is very nice. They have all the crafting needs one could ever desire.
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July 2023 by Dawn Muniz
Found everything we needed. Nice store with a lot of products. Customer service is great
