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August 2025 by Edward Williams
Great service!
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May 2025 by Christopher Ricks
5/2/2025 Golling have been the possession of my vehicle since there march 1st. For very minor thief damages. Replace back window. Some instrument pannel damage . And some minor cosmetic issues. It's now May 2nd and my vehicle is still in their possession. If you need timely repairs please do not take your vehicle here. 🚩
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5/9/2025 I posted this review a week ago. Still no progress on my vehicle. I will keep updating this review until I'm in possession of my vehicle. Do not take your vehicle to this shop. You will be sorry if you do.🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
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November 2024 by stephen smith
Pepi was great!!!
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October 2024 by Mike “RECO_87” Johnson
My favorite dealership. Enough said.
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August 2024 by Dominique Armstrong
My vehicle was in an accident on May 1st. The insurance company assessed the damage and issued a check and estimate to Golling on May 6th. I was told parts had to be ordered, and an appointment would be scheduled once parts were received. I had to call back to check if the parts were received and finally schedule an appointment to drop off the vehicle. The appointment was scheduled for June 17th, and the vehicle was dropped off as scheduled. As of June 28, I had not had any communication on the progress of my vehicle. I called and was informed that my vehicle was going to paint on Tuesday, July 2nd. I called and was then told that they notified the insurance company because they had to add an additional repair to the quote and the adjuster needed to come out. Monday, July 8th, I called to see if the adjuster had come out and was told no. I called the insurance company, and the adjuster was scheduled for July 9th. The insurance company ended up deeming the vehicle a total loss.
With all this said, my vehicle was in the possession of Golling since June 17th, and the only communication was made by me calling. I was told the vehicle was headed to paint, but my vehicle was not touched. How was it headed to paint one without being fixed and deemed unrepairable the following week. If you have a choice, find another collision shop that will respect the customer and communicate the progress or lack thereof of your vehicle.
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July 2024 by Gabriel Ferrise
Save your time and 100% avoid this location. I’m not sure what is going on here, but there appears to be zero sense of urgency. I brought in my 2024 Jeep GC lease that was sideswiped and it sat in the lot for two weeks untouched. In two weeks, they could not even complete a simple tear down for me so Progressive could get an accurate estimate of damages. I finally had to move car to a business that takes their work seriously. It must be nice to be Golling and have so much money that they allow their employees to turn down my $14,000 job through a lack of communication and professionalism.
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April 2024 by Gabe Korkmaz
Fantastic service!
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April 2024 by N H
Don't bother with them, never call you back. Always telling you it's delayed. Paul Simms so far has been terrible to work with. I've made sure to let fca customer care know about this.
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March 2024 by Monica La Riviere
I've had my vehicle repaired here twice since purchasing it, unfortunately, However, both times, they were quick and exactly how it looked when I purchased it. Color matched customer service was excellent, and I would recommend it highly.
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February 2024 by Rich R
Great service and friendly!
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November 2023 by Scott M.
I would not typically leave a one star review nor care enough about an auto repair. Our family has used this dealership often throughout the years. Recently their work has been sub-par, and potentially a scam. Multiple vehicles serviced that then needed to be returned to the shop. In my most recent example I took my 2014 Jeep Grand Cherokee in on Thursday 11/2. On Friday evening I rushed over to pick it up for a bill of $1137 for the thermostat and actuator being replaced. Excited to drive it back with full heat! On the 10 minute drive home the heat was working but the engine was steaming and smelled awful. My dad and I opened the hood and there was a leaking fluid on the drivers side. We called Paulette and immediately brought it back by 6pm driving it into the shop and showing her the problem. I then picked it up the following week with no additional bill. Over the next 7-10 days I then lose heat again, however I did not have a spare vehicle to bring it in. (family up at hunt camp) She quotes me $2000 and that the radiator is leaking. Tells me that I drove the vehicle 900 miles in the two week span. At this point I think to myself, my vehicle was leaking when I originally brought it back and why does 900 miles matter. You performed poor service. Over the course of the interactions she said it was pressure tested, then said that she suggested it be pressure tested, then when I asked for proof that it was pressure tested she came back and said that it was not pressure tested. So I have two thoughts, they either scam people out of as many service calls as they can and think people will just keep paying. Or two, their technicians are not trained well and there is little oversight by management. Either one is not good. Will be losing quite a few customers.
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November 2023 by Tim A.
Just bought my second car from here this past week. Absolute beautiful car. Greg in used cars had me hooked the second he sent me the info. Bought it on the spot. In and out, with the car, within about 45 minutes.
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October 2023 by Blaine Harris
Complete waste of time. When I called they said to come in and they can provide a quote in 15 mins no problem. Went in and a woman refused to give me a quote until insurance emailed them. Thanks for nothing Golling!
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October 2023 by Allan Martich
Took 1hr 45min for an oil change and rotate, and I was the 5th car in the door when they opened. They forgot to reset oil change reminder, and tire pressure was not correct.
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October 2023 by Amy J.
Golling CDJR Used car sales was the best experience EVER in buying a car. Unlike most dealerships I was in and ut of there faster than any car purchase ever. They were all great and friendly. Pepe was the friendliest most helpful sales person I have ever dealt with as well. If you go in ask for Pepe he will not disappoint!
