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October 2023 by Isabella I.
DO NOT USE THIS FACILITY!!! All of my items were stolen. There is no security here. The employees were rude to me. The employees never informed me that my items were stolen, I had to find out myself. There are no security cameras in the facility. The facility lied to me on the phone and told me that my unit was the only one broken into - but when I visited I saw all of the other units in same the hallway were either successfully broken into or attempted to be broken into. It appeared as if someone used a hammer to smash the hasps on the doors. My unit was broken into because someone unscrewed the hasp that connects the lock to the door, but the facility tried to tell me that it was my fault - even though I was out of state for the entirety of the time I was storing my items. This theft was devastating -- I had everything stolen: bike, skis, furniture, photos and other personal items, books, clothing, etc., over $6500 worth of stuff. The last thing I want is for this to happen to other people. Do not store your items here.
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July 2023 by Ally S.
The storage facility is great, the price is right and the staff is friendly and helpful. The free rental truck isn't exactly "free" though, so realize that before you reserve. There is a 19.00 non- refundable fee, a 50.00 deposit, (pay cash so you don't have to wait 10 days for a refund) it is a 4 hour max rental and if you go over 50 miles it is $1.00 per mile. (Be sure to verify the odometer reading and take pictures) Also, we only drove it 24 miles total and it cost 30.00 in gas to get it back to the half tank mark. Nice 20 ft truck though with a ramp.
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January 2023 by John W.
ZERO SECURITY. DO NOT USE THIS STORAGE FACILITY IF YOU VALUE YOUR PROPERTY. Mini U Storage claims to have strong security, with a nighttime security guard, but my unit was recently (Jan, 2023) broken into (along with several other units) and valuable items stolen. They have no security cameras on the units, only one on the exterior gate, and even this camera was so poorly positioned that it could provide no vehicle or individual identification information for the police investigation of the incident. I strongly recommend anyone looking for a storage facility for anything they value, DO NOT USE MINI U STORAGE ON MOTOR CITY DRIVE IN COLORADO SPRINGS.
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May 2022 by Breanna B.
The staff were super friendly, the place is super affordable, and it made moving a lot less stressful!
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June 2019 by Barkley C.
i wasn't able to get down there. They worked with me over the phone and made everything so easy for my brother to come down and finish the rental. I would totally recommend this place!! They are so nice
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March 2019 by Vanessa B.
I'm storing my vehicle here and the management and team have been very helpful and responsive. I feel it is well protected and I'm looking forward to using them if I need additional storage in the future to come
