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January 2024 by Ralene M.
Best Credit Union ever. Great experiences with loans, so fast and thorough. I would highly recommend d all your banking needs with them.
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December 2023 by A T
Please fix your stupid ATM machine. It has not accepted deposits for about 3-4 weeks now. Drive-thru tellers are always backed up multiple cars deep. Seriously considering leaving this credit union.
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December 2023 by Paul Hayter
Melissa, my loan officer was a pleasure to work with. Very impressed with her professionalism and punctuality. I was amazed how fast and streamlined the entire process was. Closed the loan the same day! Thank you Melissa !
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December 2023 by Jennifer Ranieri
The ATM never works. Honestly I don't know what the point is in having one, because at least half the time I try to use the ATM to make a deposit I find myself having to visit a co-op ATM through some other credit union because this one is pointless. If by chance I don't work during the teller hours, I could try to express my frustrations over the broken ATM, but I won't find that the teller cares or has a solution to the broken device. The app is also lack luster but we are too busy and lazy as a family to move to a new credit union.
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December 2023 by Rocquel Pack
I wanted a small loan to help with Christmas, my work hours and the bank hours are the same. I applied online, I was approved and was contacted in a few short minutes. From start to finish the process was so smooth and painless. I will definitely be sharing with friends and family.
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November 2023 by William black
They are completely trash now all these years and they keep sending out new cards and deactivating your old card without telling you why or with any sort of warning….the workers and bankers are some of the worse in the business..maybe require the employees to have more then a GED . People just go to a real bank and leave this trashy rat place alone
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October 2023 by Maya Ciechanowski
Honestly, the process was kinda annoying. They called me 2 times a day while at work for a week straight, I understand over communication but this was an unnecessary amount.
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September 2023 by Mag agent
After a few months I decided to write this review. I've been a member close to 20 years. This C.U is completely garbage now. Weeks ago I was at this location and was cut off mid sentence by the drive thru teller and she shut her tv off on me. I walked in side to tell the teller please deposit my money and how rude she was, and asked to speak to a manager cause she kept running her mouth at me behind the glass I was told no management was available. After being called "ghetto trash" then her saying I wasn't implying that to you apparently she was talking about all the members! But wait it gets better! See the review about the teller with having dead plants yea that was her. Short curly brown hair glasses. Me just thinking she had a bad day I let it go. But then to read another review from another member she did the same to him. After the other teller deposited my money she asked do you still wanna talk to a manager? ??? Wth so 5 mins ago no manager was there all the sudden one appeared? I said no thank you I'm not wasting anymore of my time or energy with this bank. So the reason I'm also writing this now is I'm fed up. Numerous times including today I've went to the atm just for it to tell me it doesn't work. I wait behind 5 cars today to deposit money just to get up there and it's says not available. This happen last week as I was trying to deposit money at another location to leave for vacation the next day. CFCU do better, with your employees (the short dark hair glasses at centerline has an attitude too) and your ATMs. It's cool you build a multi million dollar building on van dyke just to have ATMs that never work. Sincerely the Ghetto Trash.
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September 2023 by Ralene Misiak
Best Credit Uniin ever. Always keeps contact with you and helps with loans impeccably. You won't be disappointed!!
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September 2023 by Robin Winton
I'm so happy I came to this location after leaving the Harper location. I had the pleasure to meet Martin. A super Young man that helped me out. He was very patient with me and explained what I needed to know. Thank you Martin
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September 2023 by Jennifer Lyvinsov
This ATM never works on the weekends. Always says these functions aren't available. But when they are open it works. What's the point of having an ATM that only works when credit union is open
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August 2023 by Angela Stanford
Kathy Ann or Katie Ann whatever her name is, was very rude and unprofessional. She shouldn't be working in costumer service. Accounts get hacked alot also! Canceling my account.
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June 2023 by Rio Lackey
The Harper Woods branch is trash. The low scoring Google reviews and the community it serves say it all. Believe the bad reviews. The good ones which are fake from employees family and friends. SMH
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May 2023 by Cody Tipton
I’m not sure whose big smooth brain idea it was to move from the old location to this current one but I can’t think of a worse location for a busy bank.
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May 2023 by Jason Goss
Would put zero stars. I guess they steal your money and close your account if you haven’t used in awhile. Wanted to start putting money back in but my account are closed and money is gone
