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February 2024 by Kyle Binion
Great customer service and wonderful in store selection to choose from
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February 2024 by Lyna Taylor
Love this store... The entire staff is awesome & helpful
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January 2024 by Toya Jackson
Great experience. My fur babies get groomed and love smelling the different treats in the store.
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January 2024 by Lovely Jones
The worst thing this location has ever did was get rid of Kim. The new groomers have no clue what to do. I will not be returning because when i ask for my dog to me cut a certain way don't tell me you have to cut all her hair off. She has had long hair for four years. Honestly take your pet somewhere else. If anyone is looking for Kim I found her after a month long search at petsmart on little mack. Thank me later
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January 2024 by Halee J.
Jackie is the best dog groomer . She takes care with the animals and always does a great job . I would highly recommend her
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January 2024 by Haley Starr
Always in & out fast. Clean & the critters usually seem well cared for and not in dirty cages. The adoption center always makes me a lil sad but It's nice that they offer it to help the cats find a furever home!
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January 2024 by Sam Iam
Busy but still staff have your back’Great store
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January 2024 by Jennifer Reno
This is strictly the salon not the store after making an appointment for my animal over a week ago and then receiving multiple text, confirming this appointment even the day of at 9:37am States looking forward to seeing you. I show up with my animal 15 minutes prior and waited patiently. Then the appointment time arrived waited 10 more minutes after waiting , it took another employee from inside the store to go inside the salon to talk to the groomer Reggie, after what was said which I was not aware of it’s amazing how he waved me in as he was putting the other animal away, he signed my pet in after we had a discuss of what I wanted done and that was it hour and a half goes by after doing some shopping I stop by to see how things we’re going that is when I found out that my dog was locked up the whole entire time that I had dropped him off . Was I upset at absolutely no haircut no bath no nail trim no brushing teeth. They took him from me and put him in a cage and left him there and supposedly every hour on the hour they give your animal water that sounds like boarding I was not paying for boarding I was paying for service that never got done, so was I upset? Absolutely Why have rules and regulations in a business if the employees are not gonna follow they had three people there so they can’t tell me their short staff don’t overbook. Don’t tell me about this 3 to 4 hour thing after I come in to check in so after my dogs been there for an hour and a half I’m being told it’s gonna be another 3 to 4 hours , this is a place where they make the rules as they go that is not professional, honest business next time you drop your pet off do a Pop in and see where your pet is at? Just remember, pets have rights to and my pets rights was violated and the trust was broken. Caging an animal without the permission of the owner is unacceptable.
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December 2023 by Baylee Christy
Great service - never have any complaints about this location. ( Masonic & Gratiot ) They have very knowledgeable staff, they’re compassionate about their jobs & what they do. Never felt like an inconvenience asking any staff members for help. Always a good shopping experience every time I come here.
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December 2023 by Sarina Taylor
Petco is awesome I love going to take the dogs there to get their haircuts and get their food but every time I pay for the stuff with the Petco credit card gives me a hard time.
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November 2023 by Rev Eggplant
I was in to pick up a set of Doordash multistop deliveries yesterday. Very quick pickup with everything well sorted and marked for easy identification. Thanks!
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November 2023 by Michael Perez
My go to if I don’t shop on Amazon. Always friendly and knowledgeable staff members. Always a good variety of food/toys/treats for most any animal pet owners.
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October 2023 by Majowl Keith
I Enjoy Shopping There One They Have A Clearance Area I Just Purchased My Dog A Dog Pool I Was Extremely Excited WHY I Found It In The Clearance Area for 50% Off yep, I Even Found My Dod A Couple Of Dog wipes yep I use them To Remove The Dried Up Sleep on The Sides of Her Eyes, I purchase The Dog Wipes For Her Paws To Keep Them Clean After She Goes Out To Use The Bathroom, and Dog Treats My Dog Loves The Sweet Potatoe Dog Chews,I purchase The Nail Grinders Because I Don't Use The Nail Clippers My Opinion They Hurt Her Nails & The Grinder Is Much Easier I Also Purchase The Probics Soft Chews And A Variety Of Calming Treats, & Calming Vest, fish Supples Any/ Hamster Supples, Even Has Adopting Area For Cats,Rabbits, Etc Anything A Pet Owner Needs Even Live Cricets yep
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October 2023 by Edward Burke
People are helpful and friendly also I have been going there for many years and l enjoy it.
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September 2023 by Ben Schnose
Nice clean store with some decent options. Animals look well taken care of compared to some pet places.
