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December 2023 by Steve Litwin
Nice, helpful people work here, so that's a plus, but this Production Tool seems more like an afterthought compared to similar stores from a pre- pandemic tool selling world. It's hard to tell if they're just moving in and haven't had time to fill the showroom floor yet, or if they're ready to move out and haven't quite finished packing everything up yet.
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October 2023 by DR
Really helpful staff, they can always get what I need, might take a day but they'll get it. The store looks like they are going out of business because of all the open floor space. But I know they have been around for a long time.
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August 2023 by Jay K
They got some stuff, but they are too expensive on just about everything.
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August 2022 by Armando Grimard
Not so much stock on the floors but it's still a good place to buy good quality tools.
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July 2022 by Brian Ingalls
Customer service is incredibly bad. No product knowledge, counter staff is completely unhelpful and uninformed. Years ago had a great selection, but catalog sucks now. Yes, they are going out of business (Berkshire bought them; same thing), but y'all should know why. Garbage service and garbage tools.
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July 2022 by Dan Leeber
Knowledgeable staff and they always have that special tool I need to complete one of my projects
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March 2022 by metal693
Came to pickup a surface plate I purchased. While waiting for the forklift to bring out my plate, some guy came out of the office just to stare at me the whole time. Came out if his office just to mad dog me the whole time. He didnt talk to any of the employees, didnt use a computer. Just stood there like a dope staring at me the whole time. I recommend you shop online and avoid the "people" at this place
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January 2022 by christine nicosia
A great place to get the stuff you need for your business. Or if you need something around your house .
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August 2021 by Greg “G Money” Douglas
An institution in the Detroit area ! I've been a customer since I was in High School !
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May 2021 by Scott Smith
Great staff and prices
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February 2021 by Chuck Malo
Excellent tool selection. They hs
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December 2020 by Ryan p
Its like a trip back in time to local mom & pop hardware stores , just with way more availability of items!
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July 2020 by Pete DeMiglio
Bo and staff were Great!!
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January 2020 by cool suave
They had what I needed. Lots of tools here also
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January 2020 by Mike Mousseau
Went into PTS this morning at 11:20am, there were three employees at the counter, not one would look up, not one would say good morning. They just sat there with their face in their computers. After 15 minutes of standing at the counter I left.
