Sally Beauty, located at 31926 Gratiot Ave in Roseville, MI, is a popular destination for salon-quality products at budget-friendly prices. The store offers a vast selection of hair care, hair color, cosmetics, nail care, and styling tools from top brands like Clairol, L’Oréal, and Wella. Customers can also access the free Licensed Colorist OnDemand service for personalized advice on hair color. The customer service experience at Sally Beauty can vary. Many shoppers praise the friendly and helpful staff, noting specific employees who provided exceptional assistance. One customer appreciated the quick help received from a staff member, making shopping a breeze. Another shopper highlighted the professionalism and knowledge of an employee who provided thorough and informative responses. However, not all interactions have been positive. Some customers reported encountering a rude assistant manager who made them feel unwelcome, particularly when they arrived shortly before closing. This negative experience contrasted with the positive feedback about other staff members, who were described as sweet and helpful. Overall, Sally Beauty is recognized for its wide range of products and the expertise of its staff, although experiences may differ depending on the individual employee. The store remains a go-to for those seeking to achieve professional results at home.
I love shopping here!!! Friendly staff and always helpful if & when needed!!🙌🏼
February 2026
Super helpful at this location. Answered all my questions. Great selection of products.
December 2025
Just wanted to give a big shoutout to Amanda, who basically found me everything I needed to do my hair! She's super sweet, helpful, and knowledgeable and I really appreciated her help!
