“Great customer service, great service, great atmosphere and great people. I have been to this place maybe three times and every time that I have been here, it has been an awesome experience. This last time I needed a wheel for my jeep I think his name is Junior. He made it possible. He ordered the part. They called me the next day I went to get his serviced and it was for a wheel and it only took them under 10 minutes to put it on from the time I got there gave them my key and he came and said I was done. I highly recommend this place for your rims your tires your wheels I mean just call him find out what they do and I guarantee you will not be disappointed in the service or the products. Thank you, Gratiot, Wheel, & Tire supply.”
“The staff was friendly, courteous, and worked fast. Walmart couldn’t get me in for over a week, these guys had my tires done within 30 minutes. Will definitely be returning next time I need tires”
“once I entered the store the experience was so nice and the store was so clean and organized and the employees were so helpful also and not too mention the pizza was soo delicious and thanks again I’ll definitely be back again ?”
“I’ve been coming here for years! Rich (owner) is always very honest, friendly and very helpful. He will answer any questions you have. The ladies are also very friendly too!”
“This was my first time ever needing new tires for a forklift. The rubber part fell completely off on our old forklift. In less than 24 hours, they came out and swapped out both rear tires and everything is great now.
I didn’t know what I was doing, but over the phone I sent some dimensions and forklift model info and they took care of the rest.
Before and after pics attached.”
“Absolutely great customer service. Very helpful finding everything I needed for my wheel and tire setup. Even met me on a closed holiday to make sure I got what I needed! 10/10 will recommend to everyone”
“Was in desperate need of 1 tire to get thru the weekend. Very nice guy (Bob) had our specific odd size tire available at a very reasonable price. Will definitely be going back foe 4 new ones.”
“They were extremely busy, and I just needed a headlight replaced. I know the RO writer fairly well; he priced everything out for me. He was exceptionally helpful.”
“My Guy's Auto is the absolute best mechanic shop around. They're knowledgeable, efficient, friendly and bend over backwards to provide amazing service. If you're not going there, you're not going to the best.”
“I was in a dire situation, it was a Sunday afternoon, I had to move/take my son to Ohio for a new job starting the next morning (a 7-hr drive for me that day). My van had a tire with a fast leak and I had no spare. I called the tire center and they were 1) open on a Sunday, which was amazing (all others I tried b4 thinking of Costco were closed)
2) though they were very busy, they were empathetic to my “emergency situation” and could not gave been more professional, customer service focused and understanding.
3) they had us safely on the road within 1 hr.!!! (at a very reasonable cost, all while I could see many other satisfied customers picking up their vehicles and thankful for the service).
4) We were so thankful to the competent and great service of the tire center staff!!”
“Had new tires done on my Chevy equinox prices were fair and within $10 of the competition I chose to go with Belle tire simply for this reason I had to have my tires fixed which they did for free twice and the reason I needed new tires cause the tread was so low they couldn’t fix them anymore. Everything is good now appreciate them”
“All the guys there are very pleasant customer service friendly. I made my appointment online not aware it was for the OTHER Gratiot location. They took me anyway cuz I love it here!”
“after my jeep compass hit about 100k, a lot of the larger, more expensive replacements started taking place. i had gone to a handful of different mechanics for different things, but over the last year i had severe pulling on the front end of my car. 4 different places told me everything was fine, and that it needed an alignment and tires. everytime i took the advice, the issue did not go away. firestone at this location were the ONLY mechanics that felt the issue I had been experiencing, did an absolute full inspection inside and out, and figured out the problem. now the car drives the same way it did when I drove it off the lot in 2019. I won't go anywhere else for mechanical work in the future.”
“Work was done punctual. Mike was in contact with me letting me know what they found and what work was to be done and the cost. No surprises. Thanks. Will. Make this my place for further repairs. Been looking for a new place since my mechanic retired after 35+ yrs of great service.”