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January 2024 by Big Prophet
Horrible location. Use any other location. The employee complained the entire time. Then tried to pick up my wife. What a joke. Went elsewhere without them trying to scam me for an extra $100 cash deposit that I have a feeling he would tried to jack. I'm good. He literally was declining all customers for all services. Jan 20th 3pm so business knows what employee. The male was the employee I speak of. The female wasn't their except last 5 minutes.
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January 2024 by Jacci Sherry
Needed to quickly rent a trailer for my business after Home Depot dropped the ball. Terry and Donald both went out of their way to help configure a new ball hitch and hooked me up. Every time I use this branch I have nothing but appreciation for their kindness and hard work. Thank you guys!
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December 2023 by Lovely Jones
This place is super slow. Took twenty minutes to check in and out. They guy just sat there and complained to guest about how much he hates his job and the manager. Very unprofessional. Also both time we rented tires had no air. We had to put air in the tires. Most definitely won't be renting from this location again.
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December 2023 by Justin Agents
JaVante was great. Couldn't have been easier! Helped our business out in a pinch when other companies couldn't accommodate.
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November 2023 by Shannon Hawkins
I had to put 1 star so I could post a review. DON'T GO THROUGH THIS UHAUL!!!!My daughter went through their service a month ago. She paid them in full at the time of her service. They waited 2 weeks later, then charged her card $130 more and said it was for an outstanding late fee. They said she had the truck for 24 hours. She rented it at 3pm, I returned it the next morning before 9am. She didn't even have it for 24 hours. I went back and talked to the same guy I had returned the truck to and he said we would have to talk to corporate. He was very rude and was trying to make excuses. He was very dismissive on talking to me. There's no excuse for them to do that!!
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November 2023 by Monica Marciniak
We booked our reservation days in advance and when we showed up the poor woman working was the only one there and stated she didn’t know what she was doing. Eventually the owner showed up but there was a problem with the computer so after an HOUR of trying to pay and talking to the U-Haul traffic guide she told us this store was 3x overbooked!!! They gave away our truck to the guy next to us and the owner had no remorse. Absolute waste of our time. Go to any other U-Haul than this one!
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October 2023 by C O
Very long process to obtain a truck, unprofessional staff.
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August 2023 by Harry S.
Black guy working there wouldn't help me get a propane tank instead he waited on 3 black couples behind me that needed a rental. He was the only guy working there in that smelly place that stunk so bad I couldn't take it no more and just left.
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August 2023 by Maria Grillo
Be cautious they charged my card two different amounts. Had to call my bank and do the most
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July 2023 by Chyneeda “MsGail” Ward
The employee's were great. Even tho I reserved for a truck I ended up with a van it all worked out perfectly and returning was okay with a little help from my son.
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June 2023 by C. Pavlik
Had the rental for just under the agreed upon 5 hours. When I got my final receipt I'd been charged for 2 days of rental because they didn't check my van back in until the following morning
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June 2023 by Squidget Lily
What an absolute joke. Pre ordered a trailer and have been waiting for more than an hour to pick it up. Slowest customer service ive ever expeirienced.
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May 2023 by T Li
Worst customer service experience I’ve ever had. Buyer beware. They tell you that trailers are unavailable, and when you tell them that you were sent there by the 1800 number that there are trailers available, they are suddenly available. Plus, they give you trouble if they don’t like the way you sign your signature.
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April 2023 by Kyle Knievel (Its kyle)
Deal with U-Haul 30+ times a year for work and this place has been the first to “go wrong”. Had a trailer reserved and went to pick it up, went through the process as normal, went through with the payment and accepted the payment amount. Then they said we had to go to an atm and get more cash for them otherwise they wouldn’t do it. The two people behind the counter didn’t even seem like employees, no U-Haul clothing and the one lady stayed on her phone scrolling and eavesdropping.Told him to cancel it, I went to the U-Haul a mile away and got the trailer I needed without hassle. The people here are ignorant scammers.
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April 2023 by Kendra S.
I did everything remotely through the app, so not much interaction with the employees. The sun visor fell off directly into my lap but the truck did its job. When I returned the keys to the drop box, the employees were giving my mother a dirty look through the glass because they thought she was trying to come in after they closed. She's a nice lady and was just waiting to take me back home.