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November 2023 by carol rodgers
The salesperson was extremely nice and friendly. I got everything I wanted!
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May 2023 by Brooke Lowry
friendly employees
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March 2023 by Rae Elvidge
The best staff ! Kyle and Sara so amazing and helpful I come to this location for all my Doc Martins and Converse and Van's. They ordered my boots and I was so appreciative. I will continue to come to this location because of the outstanding service
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December 2022 by Vincent Rucker
Very friendly and helpful staff. They offer a wide variety of footwear and other apparel. I enjoy shopping here every time I visit!
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August 2022 by Dayna Eaton
After calling the store, speaking to a manager, and verifying I was able to return shoes I made a trip to the mall. I walked in and felt very unwelcome. The two sales associates were sitting on boxes behind the counter on their phones. As I approached the counter there was no greeting, no attempt to offer assistance, nothing). The girls just looked up at my family and then back down at their phones, completely ignoring our presence. When I made it to the counter one of the girls looks up at me and immediately walks away. The other finishes her text and then asks if she can help me. I inform them that I had a return (a baby sandal that immediately broke when I put it on my daughter’s foot). The strap that was glued improperly was the only damage. The shoes were never worn and was purchased the week prior. The girl goes in the back and the “manager” comes to the front looks at the shoes and my receipt then states she can’t refund them. I ask why, she states because the strap is broken. I informed her that the strap is the reason for the return and that I spoke to someone the day prior. She very rudely states “Well I can’t refund it. The manager can refund it ,she works days, but I can’t refund it.” I pointed out that the return policy covers quality defects. She repeats that she’s not refunding it. I left the store and went to the Hall Road location immediately after… they refunded the shoes without a single issue. I’ll never give this location another cent of my money. Customer service is nonexistent at this location.
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May 2022 by Janice J.
Sale clerk were nice but I was a bit confused about who was trying to help me find my shoe size inside the store. There were four females, at first I thought they were in there shopping. They did take the time to place my order online and have my shoes shipped to me.
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March 2022 by Bonnie Childress
Very pleasant great customer serviceThank you Michael very helpful and kind
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September 2021 by Vonnie I.
I had a interview here The manager Holly was so unprofessional when I first arrived she seemed rude and had a attitude that I had showed up 15 minutes early she sighed, then I came back at 12 and she had me waiting for the longest she didn't say I'll be with you or anything I just left I wouldn't suggest anyone to apply at this location
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March 2021 by Effective Faith
Very nice customer service.
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October 2019 by Lilly Drain
Did not visit was in the vicinity
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October 2019 by Garnetta Ellis
Nice variety of things
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September 2019 by Maserati Lisa
I somehow ended up here by following my GPS to Ulta Beauty (I had no idea there was still a mall inside, let alone this shoe store). For the first time in years I actually found a pair of tennis shoes, (the perfect pair you've always wanted but never could find). The store was clean, the prices were good, and the staff was so friendly. Thanks again, I love my new tennis shoes!
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September 2019 by Kerry Price
Sweet shoe selections
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September 2019 by don starkey
Decent store
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April 2019 by Aliou Ba
My kids love it
