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February 2024 by Nikki Nash
I have been to the Roseville location several times and had the pleasure of conversing with Kody! He is a great asset to your company. Helpful, knowledgeable, friendly,, energetic just overall great vibe. Customer service top notch. Keep up the great work Kody.
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January 2024 by Handsome Shrek
Manager with the curious George haircut couldn’t be more rude and unhelpful . How this place can operate with this guy leading the charge is beyond me but based on other customer experiences on here it’s not running smoothly. Do better !! Other staff nice tho
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January 2024 by Michael
The store manager with the curious George beard and haircut has a serious attitude problem. Not sure if he suffered some short man syndrome or just does not want to be there but he has the wrong personality for retail. I am a regular customer who has been shopping there since 2008 and have spent thousands of dollars during that time. Every time I walk in there this guy has nothing but attitude and the last time I'm standing behind the counter he would not turn around from his cell phone and ring me up and so another employee had to stop what he was doing to come behind the counter to take care of my order. Hopefully management gives him an attitude adjustment or he has a career change before he pisses off the wrong customer.
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December 2023 by Jacob Pursch
Honestly, it says a lot about the idiots that put this person in charge. Look at all the one-star reviews. Customer service is horrible. Don't bother wasting your time shopping here they'll be closed down soon enoughThe dude with the makeup and hoop earrings got smart with me. I brushed it off five minutes later. I asked for help, and he responded (ok) and walked away. After i got what i needed, im standing in line. The short fat girl took someone else before me. I walked out without doing something crazy. I spent 200 at another vitamin placeNo I'm not going to respond to you I know that it will be a waste of time
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November 2023 by Derek Gress
Assistant store manager Kody was extremely rude and unprofessional. I’ve witnessed him be rude to other customers on multiple occasions then on my own first hand experience last visit. It’s unbelievable that someone who acts in such a manner would ever be promoted into a managing position. I wouldn’t recommend shopping at this store
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September 2023 by Laurie Colleen
The short manager guy is rude and mouthy.
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August 2023 by Ashley Rasera
Kody was absolutely amazing. Super friendly when we walked in we were greeted and asked if we needed any help. My husband and I are basically regulars here they have everything we need for our gym days and snacks for after!
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August 2023 by tt baybe
I absolutely love The Vitamin Shoppe water, i get 2 cases at a time, every 2 weeks.
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August 2023 by Kenzie White
Everyone who works here treats customers so horribly. Will not be coming back here. they should learn customer service and fix their attitudes
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July 2023 by Kit K
They had something unique I needed that no other stores had in stock.
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July 2023 by Michelle Fallon
Everyone who works here treats customers so horribly. Will not be coming back here. they should learn customer service and fix their attitudes
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May 2023 by Bart and Steph Doyle
Assistant manager was extremely rude. I placed an online order, when I arrived to the store and attempted to call for curbside pickup, the phone would not work, so I went into the store. I waited quietly in line as there was another customer at the counter; only after over hearing their conversation and realizing they were making plans for later in the week and she not actually not a customer, I politely asked for help, only to be ignored. Finally, the man who come to find out was the assistant manager, rudely asked what I wanted. I said I had an online order I needed to pick up. I tried to tell him that the phones was not working, to which he replied that they worked fine. I explained that I had tried to call twice and it wouldn’t ring at all, to which he said “maybe someone should teach me how to use a phone” and then he proceeded to mock me, stating “it had to be so terrible that I had to get out of my truck and actually come into the store.” When I asked his name, he told me what it was and then stated I shouldn’t bother making a complaint because “he was the assistant manager”. My household buys hundreds of dollars worth of products from vitamin shoppe, but after this interaction, I’ll be taking my business elsewhere.
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May 2023 by Kathy Quigley
They have everything you need.
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May 2023 by Nathan Lopez
Went in to purchase a supplement and wanted to get some help with what to get, but the worker was on the phone the whole time, very rude and wouldn't help me. All he did was point me to the area and said "That's where they are located." Was too busy on the phone to help me. I would have purchased a similar product to what I usually get but instead I ended up going to a different location. Vitamin Shoppe really needs to hire better workers that actually care about the customers. Instead of ones that have the phone glued to their ear laughing and joking and not wanting to help the customers **
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April 2023 by Google User
Went in to purchase a supplement and wanted to get some help with what to get, but the worker was on the phone the whole time, very rude and wouldn't help me. All he did was point me to the area and said "That's where they are located." Was too busy on the phone to help me. I would have purchased a similar product to what I usually get but instead I ended up going to a different location. Vitamin Shoppe really needs to hire better workers that actually care about the customers. Instead of ones that have the phone glued to their ear laughing and joking and not wanting to help the customers **
