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November 2023 by Scott W.
I just walked out of this place walking past the 'greeter' and heard not a word. Let's pay a greeter 15 dollars an hour and he can't even greet people. What a funny world we live in. This store is a mess.
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October 2023 by M D.
Felt unsafe , from the parking lot to front door to inside the store had bad feelings, the store was dirty the employees lazy and not helpful at all it a shame cause I like walmart but this roseville, michigan one has gone down hill
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August 2023 by Brian Scott F.
My review is for the excellence and professionalism of the pharmacist Hassan who helped me navigate through issues with my prescriptions and transferring from another area. Personally interested in his patients welfare and the correct medication fir their ailments. Thank you again for caring, Hassan!
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July 2023 by Shane M.
vary rude management employees seem like there on drugs this location needs to be looked over by the franchise I would not go here what so ever vary poorly maintained vary sad for a walmart and there a vary big company
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July 2023 by Evin L.
I received a cooler for my wedding from another store out of state and tried to return it here. The store manager has taken it upon himself to not allow any returns of seasonal items. For the love of God do not patronize this trash store. I can only imagine how big of a trash human the manager is to literally not allow returns of items for store credit.
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May 2023 by Alie N.
Very ill-mannered employee. Kim Atronowski. Sarcastic & rude. I won't shop at this location because of her.
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February 2023 by Haylie A.
I hardly ever leave reviews as I understand some people have bad days. BUT... The man at the door followed us all the way to the parking lot during the incident.... asking if we were going to clean up WATER I accidentally spilled. We did our best to clean with the few napkins we had AND put a CAUTION WET FLOOR sign over it which he saw!!! The line to subway was long and I figured the caution sign for the small amount left over would do. Before he even followed us out my boyfriend said do you have any more napkins we'd be happy to finish. Not only was his attitude very poor but the store is always a disaster and the workers are never very pleasant.
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January 2023 by Colder G.
Service is so bad they never answer the phones and when they do they pick up like they can't hear you even when you're not speaking. 0 stars
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August 2022 by Daryl S.
Never any carts, no stock put away, dirty. I hate this Walmart. Literally the Meijer and Walmart in Detroit is better
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May 2021 by Jeremy R.
Been waiting half an hour for grocery pickup. The staff that has been handling the dropping off of items are slower than dirt; absolutely no hustle at all. This is the last time I'm doing pick up from this location. I could've gone in a got all my items myself by now.
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March 2021 by Becky T.
Tried to make a return at 7:00 Tues night. They said customer service was "closed" but two associates were standing behind the registers - one on her phone the other chatting. Asked what time the store closes, she said 11:00. It was slow and tons of employees wondering around, laughing and talking. Found a manager, "Jamal" - he said they have worked over 6 hours without a break so they can't help - EVERYONE. When I explained that I had driven there just for the return he said he would call and see if "anyone else is available". I waited a while and then noticed him hiding behind a shelf chatted with a buddy! Took a photo. Everyone seemed more than happy to help other black customers but not the one white person in the store.
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August 2020 by Tired Of Poor Service F.
Don't list 5 car batteries available online when you have none in stock, that along with the Detroit atmosphere pretty much confirms I won't return. Not as bad as the hole over at 12 and Van Dyke, but thats not saying much.
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July 2020 by JA S.
Unbelievable. Standing in "customer service" line 25 minutes just to return things I couldn't try on in person. Woman who is supposed to work the desk is walking around everywhere BUT the service desk. Holy cow what inefficiency.
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April 2020 by Dennis B.
This Walmart at Gratiot Ave & 12 Mile is poorly organized. I was frustrated in my attempts to get outside pick-up for my orders. When I called the store to inquire about non-grocery pick-up, I was told by Customer Service to call the number on the parking-space sign and tell them you want outside pick-up for your non-grocery order. When I arrived to pick up the order and called the number on the sign, I was told that pick-up for non-grocery orders was done inside the store only. This was in the middle of the Corona Virus pandemic
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February 2020 by Mitzi P.
This one is a pit. Only reason I went was to get a cable for a printer. The department was a total mess. Trying to find someone to help was hard. When I did the kid led me to a spot and it was a small display of cables between printer cartridges. Very disappointing. Cost of cable was good so that's why I rated a 2-star. Didn't thru rest of store.