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January 2024 by Jeff
Rip off and toetruck damaged my truck
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August 2023 by Google user
The attendant was very nice, helpful and polite
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July 2023 by Elder Walker
The attendant was very nice, helpful and polite
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April 2023 by Dave M
Nice place
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April 2022 by Michael Colvin
They are top place they go by rules and treat you with respect if you treated them with respect. The golden rule treated people how you want to be treated and as for payment You only pay with cash they great people to me
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February 2022 by Tony S.
You Have No Business In Canada!!! We're AMERICANS Not Communist!!! Money Is The Root Of All Evil
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January 2022 by Mike W.
My car was not starting. Luckily I was at home. I called and they dispatched a truck right away. Doug came with a portable battery jumper and it cranked right up. I want to stress how grateful I am for Doug's quick service, polite courteous service, and people who put have to put up with my terrible jokes during Covid. May the service industries all find and employ people like him.
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September 2021 by Rygcuhg Fhvfyy
Very accommodating
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September 2020 by Steven Trent
Not helpful and rude!
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June 2020 by EZ Locksmith Detroit
Large place to work with thanks again ??
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October 2019 by Matthew C.
Got in a car accident on 696 and my car was towed to their lot where it sat for 4 days while it waited to be moved to the collision shop. I was rear ended with no front damage. When the car got to the collision shop, it had frontal damage. Neither A&M or the company that moved it (Southfield Auto) would take any responsibility for the damage that my insurance would not cover. Avoid dealing with either of them at all costs
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April 2019 by Sarah M.
Where do I start?? The phone number for the royal oak location is disconnected. When I called the number on google I was told they couldn't give me information about my car being towed. What? They wouldn't give me the right number when I talked to the troy. I was towed from a bar I park at during the day while at work since there is no parking anywhere, but I often go to the bar for lunch so I am still a paying customer. The owner of the bar was so nice he apologized and is paying for the whole ordeal but I'm pretty sure this tow service is a scam. I wasn't in a no parking zone or anything. Please don't use this company for towing services they are awful to people.
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March 2019 by Kimberly K.
BEWARE OF SCAM!! BEWARE OF JAY!! KEEP YOUR RECEIPT!! After my car was towed in January in a private commercial lot in Royal Oak, I called A&M RO to see if they had it and how much it would be to get back. Only dealt with a guy named JAY initially over the phone and in person (he is on the shorter side). He told me it would be $310 + $20 for every day it sits on the lot. My car was towed on a Thursday and I called just before they closed on Friday, meaning I wasn't able to pick it up until first thing the next day on Saturday. His total was $310 + $20 (Friday) + $20 (Saturday) = $350, Cash Only. I was so shocked at the expense and upset with myself. I didn't have the money to pay in full and had to borrow from a family member who went there with me. We meet Jay in person and again asked why it was SO EXPENSIVE. Jay pointed to a framed copy of A&M's insurance policy on the wall and said insurance for towing companies is outrageous. Fast forward three months later to March 26, and I called A&M to get a copy of my receipt for a court date (I discarded the original because I was so upset every time I looked at it). Marie sent over a copy of my receipt indicating cash paid was ONLY $210. It was a completely different receipt than the one I was given. WHERE DID THE OTHER $140 go?!? KEEP YOUR RECEIPTS! ASK FOR A BREAKDOWN OF CHARGES! TAKE A PICTURE OF WHAT YOU PAY! I feel taken advantage of in so many ways. IF THIS HAS HAPPENED TO YOU or IF YOU HAVE YOUR RECEIPT, LOOK INTO IT!!! Speak to the owner Tony V. File a police report as I have. Let's bring down this scammer!!!
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March 2019 by Kay Marie B.
My car became totally disabled in a hotel parking structure with a low clearance. Walter came in response to a AAA call, and his truck was too high. He called Israel, who was driving a lower truck. Walter stayed to assist Israel in getting my car out of the structure and to a local garage. They were both terrific and very service-oriented!
