A&M Towing Impound Royal Oak provides reliable roadside assistance and towing services around the clock. Customers appreciate their quick and efficient service, especially in emergency situations like being locked out or running out of gas. The staff is generally helpful, polite, and professional, with some reviews highlighting the kindness and willingness to assist during stressful times, such as after an accident or when retrieving belongings from an impounded vehicle. One employee, in particular, is praised for going out of the way to make the process smooth and stress-free. However, there are some concerns about professionalism, with a few customers experiencing issues like unprofessional behavior, miscommunication about pricing, or negative interactions with staff. Despite these occasional problems, many customers feel cared for and grateful for the assistance they received, especially during difficult moments. Overall, A&M Towing Impound Royal Oak is known for its prompt service and friendly staff, with some room for improvement in communication and professionalism.
When I called to get the cost to get my car out the lady was very nice. When I picked it up she was still very friendly and even helped me put my plate on. Thank you for the great service!
November 2025
I pick up vehicles from this location always respect
April 2025
James is the man! He’s towed my 2013 Audi s7 multiple times, he knows what he’s doing, and he’s very professional, quick, and efficient at what he does! I highly recommend A&M towing and get James if you can!!
