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February 2024 by Cindy M.
Nothing but bad experiences at this location- after moving from Livonia and having nothing but great experiences at that location, I'm super disappointed. Every time I go inside the service is incredibly slow and the lady to my left, rude. Not to mention the atm is always down or not accepting cash deposits.
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December 2023 by Mr. Lew
Will F at Community Choice is absolutely amazing. True professional that has the answers and it all makes sense. He knows the system and he give you clarity in your banking. It’s refreshing. I refer why and everyone to Will F at Royal Oak Community Choice Credit Union he is amazing!
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October 2023 by Trish Olevnik
Joel B. Handled dealing with my trust disbursements flawlessly. He made suggestions to make things easier as well. It wasn't quick, so I appreciate his time, attention, and expertise.
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October 2023 by Cynthia Jones
Don was just wonderful, knowledgeable and helpful. So glad I’m part of the Community Choice Credit Union family.
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September 2023 by Taylor Cooper
I recently started banking with Community Choice andWill Fenderson was the associate who set up my account. Not only was he able to answer all my questions with the knowledge, he answered with experience. It was very helpful to get insight from a teller around the same age, who has inquired the same things. He brings positive energy to this branch and they lucky to have him! Thanks Will!
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September 2023 by Sam Greenwald
After struggling with account creation at other financial institutions I came into CCCU and was able to get the help I needed from Will F! He was extremely nice and professional, I would highly recommend this bank and this branch!
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September 2023 by Amy Hosey
Don Vandamme was extremely helpful and friendly. He was there ready to greet us when we came in. I really appreciate his kindness and professionalism. He is an asset to CCCU. Everyone there was friendly.
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September 2023 by Allison Sharpe
We became members of Community Choice Credit Union about a month ago. It was seriously the best decision we have made! Don has been incredibly helpful throughout our time here. He is very personable and truly cares about us and his other clients. We opened up checking accounts, and were able to refinance my vehicle, which allowed us to save quite a bit money- We were able to just buy a second car! Thank you so much for everything, Don. We are so glad we found you!
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September 2023 by private person
I came to the branch at 12 and Crooks to open a business account. The new accounts rep was Will and he was delightful, knowledgeable and courteous. We opened the account without a hitch and I’m very satisfied with his service. Thanks Will for your exceptional service!
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September 2023 by Maguire Sharpe
Don is the best person I’ve ever worked with at a bank. He really cares and is incredible at helping you with whatever you need, I’d recommend this credit union to anyone.
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September 2023 by Angie Johnson
Power was down and there was a young man at the door explaining the mishap and letting you know deposit’s and withdrawal were still being excepted with a certain amount. Very pleasant as was the teller that did my transaction.
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September 2023 by Jeremy Cheung
Really appreciated getting Don VanDamme's thoughtful and detail-oriented help - CCCU's reputation is well-deserved, a great stop for local banking needs.
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June 2023 by Bradley Davis
Great people at the bank but whoever designed the atm probably shouldn’t ever do one again,it’s made for suvs or trucks.
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June 2023 by Lvanda Stinson
LaToya provided Outstanding and efficient service assistance like none I ever recieved in my lifetime of 73 years. May she coninue to be blessed.
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June 2023 by Adam Jablonowski
Edit: Latoya at Royal Oak really helped me out here. She helped remedy this situation as best she could and came up with a workable solution. They intend to change how they present paperwork to customers.Buyer beware: I called last summer to inquire about HELOC products. I had a variable rate at another bank and they offered a fixed, segmented type of HELOC with variable rates above the segmented portion of the loan. Perfect! Rates were going up, this made total sense. Transfer my money, sign the papers, good to go. Fast forward nine months and I get an alert that my payment isn’t covering what’s due. What’s going on? Oh, I have a variable rate and it’s been going up ever since I signed the loan! I call to inquire and it turns out my transferred amount of money was never segmented to a fixed rate! Apparently, I didn’t make it clear enough that I wanted my money at a fixed rate of interest. Who would ever NOT want a fixed rate while interest rates are going up!? Shame on me for not confirming this was done. Shame on this bank for not insuring their customers were receiving the best product available. There is not much they can do to fix this. The people were great at first, even took the time to try an upsell me on all of their other bank account products at the time of closing. But didn’t think to finalize segmenting my money to save me money. I’m going to move my money elsewhere for the same interest rate they are offering now. I know I will never come out ahead while borrowing money, but this mistake is going to cost me, big time.
