Genisys Credit Union, established in 1936, has a long history of helping members with their financial needs through a variety of products such as checking and savings accounts, credit cards, mortgages, and auto loans. The credit union also serves local businesses and operates 32 locations across Michigan and Minnesota. Customers appreciate the helpful and friendly staff, noting that employees are knowledgeable, professional, and responsive. Many reviews highlight smooth and quick processes for personal loans and auto loans, often mentioning specific staff members who are easy to work with and thorough in their explanations. After experiencing difficulties with a previous credit union, some members turned to Genisys for better customer service, which they found to be courteous and supportive. Overall, Genisys Credit Union is recognized for its good customer service, efficient processes, and a wide range of financial products tailored to meet members' needs.
Shakhari Jones is by far one of the best loan officers I’ve dealt with I enjoyed her courtesy, kindness, and well meaning attitude thank you for employing this individual Genisys. Have a great day.
September 2025
We've used this branch a few times, and it has always been filled with kind, helpful, and efficient employees. We just completed a personal loan with them through Miral Patel, and she was super easy to work with, kind, and someone I hope to work with again. Thank you!
September 2025
I love banking with Genisys! Miral Patel did our auto loan recently and everything went so smoothly. She was very personable, professional, knowledgeable, and responsive. She took time to answer all our questions and got the loan together quickly. We got a great rate too!
