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March 2024 by marco hernandez
I've been doing my taxes here since 2015. No delays on refunds or rejections by the IRS. I've required different forms depending on my situation, and I always get clear explanations on why something is being done and the impact to my taxes. Lourdes has been my agent, I highly recommend her, especially if you are doing taxes in the US for the first time.
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February 2024 by Adrián González
I'm giving H&R Block in Royal Oak a 4-star review because of the exceptional service I received from Lourdes. She was incredibly friendly and professional, making the process of filing my taxes smooth and easy. However, I did find the open layout of the cubicles to be a bit distracting, as the noise from neighboring conversations carried over. Despite this, Lourdes' expertise and professionalism made the experience positive. I Recommend it!
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February 2024 by Shawn Timmreck
The very best
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April 2023 by Erin Safir
Taxes were done relatively quickly but my husband and I were shocked that the prices went up to over $355 PER PERSON. We were not told until everything was done. We will not be using H&R block again.
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April 2023 by Shahzain Syed
Service is too much expensive. Don’t go with H&R Block find some local cap consultants.
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March 2023 by Sun LightofWorld
This is really good company! I love H&R Block!!
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March 2023 by Agustin Arroniz Avelino
When you have an assessor like Lourdes Pokorski you feel very safe ans you come back year after year.
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May 2022 by Z
I would never waste my money here again. I never at any point knew what the service was going to cost until I was charged. I had no problem paying the $250 if they did everything correctly. I submitted my paperwork online on April 9th. They waited until the day they were due to have me sign my documents. My taxes were turned in late due to their error. My tax preparer called me twice after the due date to ask me my IRS pin. Not sure why they didn't get all the info they needed from me before the taxes were due. Tax preparer was unorganized. There's honestly just too much to go into detail about. My taxes were easy, and I usually do them myself. This year I made the mistake of letting the "professionals" handle it, and it didn't make my life any easier. For the amount of time these people wasted, I could have just done them myself without turning them in late.
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April 2022 by Philip Georgia
Janice Johnson, who helped us, was incredible. She was knowledgeable and kind.
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April 2022 by sean g
My tax professional Sharlene Peak is the best!
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March 2022 by milton martinez
I have been doing my taxes with H&R Block since i got to the United States 10 years ago and i find very professional personnel and they always treat me very well and get my taxes done quickly and professionally.
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May 2021 by Zak Vaughn
Mary was great to work with and she was very proactive, knowledgeable, and always communicating with us throughout the whole process
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April 2021 by J
The tax preparer did a great job and Block Advisors gives me great confidence that my taxes are prepared perfectly.
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April 2021 by Tim Wright
DON’T DO IT. If I could give my experience 0 stars I would. I dropped my tax documents off to Caroline back in March and after two weeks of not hearing anything, I called back and struggled to reach her- totaling around 4 times that week. She finally returned my call at almost 9 pm, and she was confusing me with another client as she thought we had spoken already. She then, asked for my details (she still had all of my documents and all information asked for, that I filled out when I dropped off) During this conversation with her, I mentioned that if she needed someone else to do my taxes that would be perfectly fine, but she said that she would have them for me by that Saturday/ Sunday. Sunday rolled around, no communication- totaling 3 weeks. I called on my way into work, left a message, no call back. I called on my way home, and asked the woman at the desk to have my documents ready for pick up regardless of completion. It was then that a different woman offered a different tax professional to complete, which I politely declined. This was an incredible waste of time. I would not recommend this person, this office or this company. Do yourself a favor and skip this entirely. I found a local woman to do my taxes and the experience has been night and day.
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April 2021 by Jeremy county
I was a walk in and was seen within 5 minutes. Pretty good service. Friendly! Fair price. I would give 5 stars but I realized after the fact my first name was spelled wrong on my return. My name is Jeremy and it was spelled Jermy. Oops. Lol no biggie. Everything else looked right. Still got my federal return back within a week! Still waiting on the state. I would for sure use H\\u0026R block again. Just make sure your name is spelled right lol.