-
October 2023 by Candice McKenzie
Have been to Jim’s over a dozen times and tonight was not the Jim’s I know. Ordered a banana pudding with no wafers . It comes out with graham crackers . I politely said I ask for no wafers and was told it was graham crackers . I said graham crackers do not come in it as I order this every-time and read the description and no where mentions graham crackers. The female workers gave the young man who remade it smart remarks that I could hear . “Once they pay for it we don’t remake it , that’s a waste” . Why would I pay for something I didn’t ask for , It is a waste of my money. In addition , my boyfriend ask for a brownie and cheesecake Arctic Frostie and they messed up on his first one and remade it . It was still incorrect as it didn’t have cheesecake in it , my boyfriend was fed up at that point and just took his messed up order. Lesson learned : take my business where accuracy matters and if there are mess ups it is fixed without smart remarks .
-
September 2023 by Karen Kuebler
Love Jim's. Nothing better. Kathy is the best. So fair with her employees.
-
September 2023 by Taliy Sky
What a great local spot! It’s open quite late, and there is always a line, wait was about 7 minutes. Parking lot is quite busy too. But it was totally worth it! The Twix ice cream so as the vanilla custard with sprinkles was delicious ? Service was nice and friendly, we also asked for some water and they were happy to help. And the atmosphere is great, ambience is nice with all the neon lights, and there is a lot of seating spots around!
-
September 2023 by Taliy S.
What a great local spot! It's open quite late, and there is always a line, wait was about 7 minutes. Parking lot is quite busy too. But it was totally worth it! The Twix ice cream so as the vanilla custard with sprinkles was delicious Service was nice and friendly, we also asked for some water and they were happy to help. And the atmosphere is great, ambience is nice with all the neon lights, and there is a lot of seating spots around!
-
September 2023 by Li S.
I was expecting a very different experience based on all of the reviews I've read on here. This place was very inefficient - loooooong wait time. By far the slowest ice cream place we've ever been to. It's summer, it's hot, so a wait time is absolutely expected, but not like this. We both got the same thing (small dole whip) so we weren't waiting on some sort of elaborate thing. On that note, this place has far too many options - but everything feels really random. Why is an ice cream shop service hot dogs and bosco sticks? It's very inefficient, and it's really frustrating watching how much slower it makes everything. I will say, I think this is probably a really great place to bring your kids if they want to have some fun experiment with different toppings, they will probably get a huge kick out of the long list of options here.They do have dole whip, which is the sole reason I came here, but the portion sizes are tiny compared to anywhere else. If they have two flavors, the two flavors are already mixed and you can't get them separate.I do think there are much better options in terms of flavor and bang-for-your-buck in the area, but I might come back and give them another shot.
-
August 2023 by Missole Doe
Best cookie dough ice cream around; they do not skimp on it and pack it in!
-
August 2023 by Ann Smith
It’s alright. The prices seem to be pricier compared to the other ice cream shops in the area.
-
August 2023 by Sue Mulvaney
Large servings, worth the price. Staff is friendly and patient
-
August 2023 by Gary Hobart
Good soft serve and some flavored Doyle whips.
-
August 2023 by Robert Dege
First time. Variety of hard ice cream, frozen custard, and soft swirl. Cones, sundaes, shakes. Reasonable pricing. Walk-up windows. Quick service.
-
August 2023 by Katie Stein
Wonderful neighborhood ice cream shoppe. Love their fall menu which includes apple and pumpkin treats! Cash or credit accepted.Also, they are accommodating with allergies. My peanut/tree nut free kids always get sprinkles on their soft serve and the staff uses safe sprinkles from the back. Greatly appreciate this!!
-
August 2023 by Frankie S.
my mom has been going to jim's since she was a little girl and every time we're in town we have to stop by. everything is so delicious, especially the chocolate soft serve. there is ALWAYS a line, so be prepared. no real seating but this is truly a community gem
-
August 2023 by Justin Stoynoff
It's ice cream. We all know it's good. If you want ice cream, stop reading Goggle reviews and just go buy some.
-
August 2023 by David S.
Great ice cream, unreal selection, but definitely the slowest service around. It was much better in the past. If you're okay with spending up to an hour waiting for ice cream on even a weeknight, then by all means. If youre looking for a quick wait, theres much better options around the area for similar quality and price.
-
July 2023 by Patrick
Just waited there for 20 minutes and they didn’t serve me. Aside from terrible customer service, it looked filthy in there.