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March 2024 by Erik J
Was involved in a hit and run in the parking lot here. I want to shout out William as he came out at about 10:45pm and got on the phone with the area manager and was able to pull footage for the police. The young man deserves a raise or at the very least some recognition for going above and beyond. Terrance and Diamond were also working and were very understanding and sympathetic. After dealing with everything for nearly an hour, they let me come in and order my food and took care of it for me.Everything that was done wasn't required or expected and I strongly believe in this day and age most people wouldn't have bothered. At the very least, here's a solid review and hopefully someone helps you all down the road in a moment of need. Much appreciated and thank you for turning a bad situation into an easier one. Good luck to you all!
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March 2024 by Aaron Knapp
Y’all need to get your shi
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March 2024 by Tiffany Guerrero
Terrible, unorganized chaos. Waited over 20 minutes to get an order.
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March 2024 by Paul Wezner
In the world of Taco Bells, this one is decidedly average, even after the remodel.The service is sometimes good, but other times slow... the line sometimes goes halfway down 11 Mile because the workers ask the person ordering to wait to pull forward to game their metrics, and the food is usually sloppily made, even for Taco Bell standards.
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March 2024 by David LeVack
I don't usually write reviews about fast food. But the woman who is managing tonight is exemplary. Great customer service, she should be training all customer service employees everywhere. It'd rare you take much notice of a taco bell but the fact you know she will take care of you if something goes wrong will make me go out of my way to shop at this taco bell when I want taco bell for dinner.
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March 2024 by Jay Han
While I understand the other negative reviews, that was not my experience. I order from here about once a week or once every other week. I've not had any issues, except the drive thru telling me to come inside to pickup DoorDash orders.Also, my cat thought this order was hers.
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February 2024 by David Niklas
Cold. Soggy. No cheese barely. Worse taco bell experience!! I can spend 20 bucks. Family taco night amd make em. Other than 50 bucks for garbage tb!! Horrible
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February 2024 by Peter Park
Happy time were had!
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February 2024 by Br00keVict0ry
Was at the drive thru window waiting to be helped for 10 min, all we ordered was a drink and 2 soft tacos, there was a man-woman at the window raging and complaining while people were ordering, she was throwing down cups and lids and rolling her eyes. Very selfish and rude Taco Bell, I’ll definitely take my services elsewhere, the Taco Bell at 14 and Crooks has wonderful staff, along with the one at 14 & John R.Maybe hire people that actually want to do their job, and not complain. Should be wearing hairnets and gloves as well, especially handling food and drinks. So improper . Never will return to this location. The worst part is this is the new rebuilt one, filled with careless employees.
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February 2024 by Mike Brock
Way downhill after the
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February 2024 by K L
DEFINITELY NOT worth the price, anymore! Don't get me started with the guy at the drive-thru window.
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February 2024 by Alex Loughead
Wow this place is absolutely terrible. All food was cold, probably sittin' out on the line for 3 hours. Gross.
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February 2024 by Zach Cummings
My Mexican pizza tastes like degreaser and chemicals.
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February 2024 by Yo Jimbo
You pay for the burrito and you don’t even get it… sad days
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February 2024 by Anna-Marie Seitter
The whole lot reeked more than a concert when we pulled in tonight. We weren’t even close to close and they refused service saying the point of sale was down for 20 minutes. What point of sale takes 20 minutes to reboot?Mind you we waited for over 10 minutes just waiting to see if they’d let us pick up our order we placed in the app and at the end of 10 minutes they said it was 20 minutes again and told us to refund it. When driving past the window it was clear there was no one staffing the kitchen. They wouldn’t even answer the window for the guy who pulled in behind us. Very unprofessional and left us without food late at night.