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September 2025 by Peter Sykes
I had a really excellent visit experience to apply for a new passport. I was assisted by Shanika who is the nicest and most helpful person you could ever wish to deal with. She’s a huge asset for USPS. The appt started on time and I was done inside 10mins. Fantastic !!!
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July 2025 by Kurt Ernst
I'm going to throw a shout out to these guys for our last visit, special props to Michelle who processed our passports. Clearly hot and humid in the usual chaos of a city's post office, the staff remained cool and calm. We were transferred from another location because of staffing issues, which the staff took in stride and processed all three of us without missing a beat. Thank you! We appreciate your work.
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July 2025 by Ilene Gradin
I had a problem with my mail person 😕 I sent out a birthday card for my son on June 18 th and my son never received his birthday card it got destroyed 😞 and it came back to me and it was pretty messed up 😞,so I hope you people get this problem solved because I'm very upset bout it
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July 2025 by Michael Cleland
I paid to send a letter second day and it never got delivered at all it was a very important item that cannot be replaced I will never use the usps again I will use federal express or ups because they are dependable
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September 2024 by Ryan Taub
Lord help you if your package comes through this post office
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September 2024 by Jesse Thornock
Super nice staff, very helpful and answered all questions. Was second in line but still quickly in and out. Great building, free street parking before 11am
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September 2024 by johnny jones
Use the drop box roughly once a week, is usually good, sometimes it's jammed on sundays
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September 2024 by King Me
I was supposed to receive a package and it never came. They sent a notification saying that the package was delivered and it never showed up. I tried calling of course no answer three times and one day once in the morning once in the evening and another time and a late eveningtimes no no answer. Very bad customer service.
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August 2024 by Chrissy K
First off, the passport lady is a gem, very helpful, funny, efficient. The lady sitting in the middle is sweet but the one closest to the door could put a little more sweetner in her coffee.
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August 2024 by J
Best passport servicing for walk-ins.
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August 2024 by will carpenter
The agent with the blond curly hair was great! Thanks for getting me in and out.
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August 2024 by Jasmeet Marwah
Worst experience, nobody wants to work and they do not understand their own technology.
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July 2024 by Amanda Rose
Usually pretty quick lines, and most employees are friendly
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June 2024 by Cara
Why oh why oh why?!?! Are the employees of this particular branch so angry and aggressive to the community looking to mail things.
This is the whole job. Be pleasant, efficient, helpful and mail stuff. We live here and have a business here. My husband just took really important boxes up there (he’s a very nice guy) and asked if he was using the correct postage for these boxes (we are sending a bunch) - she just kept saying to him “I don’t know” regarding the postage. Then he asked ok well can you just confirm the weight at which point they began going back and forth over the weight. And it was completely unpleasant and unnecessary in our day.
In a time when everyone is running a little hot. Please ?? help make these people less miserable and hateful to customers. Or assist them in moving on. Dealing with humans is going to be part of the postal service so if you hire a person who can’t assist people you have failed.
Generally speaking a customer interfacing job requires some basic set of custom service skills.
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May 2024 by Yvonne Harris
Having a problem at another post office. Called talked with post master general or supervisor. Told her my business mail was being opened and place in another envelope with a note. She was very nasty said she was having problems at the 12 mile location and would look into it and get back with me but not today in about 2 to 4 days. Well she hasn't called.i called and a disconnect. So i callthe other post office and she knowd who i am callef me by name said no mail wad open it was i took it to the front desk. We don't open mail we don't want to loose our jobs same as she told me yesterday. Nasy condesening unprofessional people who make mistakes and blame the customer. Nobody had looked into my complaint just look at the reviews.
