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August 2023 by Vitaliy Galler
Thank you, Fatima and Dianne (I hope I spelled your name right)! They did what I stated thinking would be impossible! Thank you two, you made my day!
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June 2023 by Denise Thomas aka Pastor D
Service was a little slow. I was the only one in the prescription line. The clerk answered the phone, responded to drive thru while I waited. When will we hire sufficient staff?
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June 2023 by John Jable
On multiple occasions I have been placed on hold and hung up on by the pharmacy without getting to talk to anyone
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June 2023 by George Brad Harabedian
Order 2 items for curbside because I had my grandson over already in his pajamas. It was supposed to take 30 but later got a text ther was a delay then nothing. 90 minutes later I called. Talked to a worker, female,that she would check on it. While I was on hold I received a text that it was ready. 10 minutes later I was still on hold. Finally hung up. I responded to the text I was there but instead of curbside it was inside pickup. What was the point of doing this if I had to come in anyways. Called again but no one picked up. Finally walked in with my grandson in his pajamas but was told they were still working on it. 2 lousy items and they were still working on it even though I received the order ready text 10-15 minutes before. Never again!!! Didn’t know if it would accept a zero stars
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June 2023 by Becky Hoogerhyde
Pharmacy never seems to actually be open and if they are, except long waits. Supposedly offers delivery but my meds never came and there was zero communication.
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March 2023 by Jacqueline King
Friendly and Neighborly! Great Customer Service! Great Deals,Easy To Find Everything, Well Stocked. .It's all Good Royal Oak!
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February 2023 by Jason M.
They close at 10pm on Friday nights - I show up at 940pm and they had the doors locked with customers inside. Garbage
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January 2023 by Carla Hughes
We were in town for the weekend from chicago and my boyfriend forgot his prescription meds. Omar in the pharmacy was a huge help to us and filled the medication, we had it in an hour. He was very pleasant, professional and efficient! Thank you Omar for making our experience a great one at this Walgreen location. Carla H.
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January 2023 by Eric Ebert
Took over an hour to get my vaccine after scheduling online. Customer service is non existent. Store is absolutely filthy. Nobody apologized for my excessive wait.
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December 2022 by Michael W.
I waited a half an hour was redirected from in front of the pharmacy to the drive up to get a Covid test only to be told when I got there that their Covid test said all expired and no two hour test were available if I wanted to 3 to 5 days I could get a PCR sent out Unacceptable.
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November 2022 by Samia Seraz
The pharmacy staff is very incompetent. They fill the wrong prescription and will not correct their mistake. Apparently it’s the patients job to make sure they were able to follow simple instructions.Terrible patient care.
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July 2022 by Mike
Has gone downhill. I pulled up to the drive through with 2 cars in front of me. 30 minutes later I finally get to the window and after watching 2 different pharmacists serve 3 different customers inside, I just left. I was never acknowledged or serviced. What’s the point of waiting in the drive through then? I used to never wait more than 20 minutes with more cars ahead at this location. Current staff is rude and unprofessional.Moving all my prescriptions today. I don’t have time to wait forever. Clearly don’t want my business anymore. Never coming back to this location
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July 2022 by Debs
Do NOT use the pharmacy here. The store is great! The people that work behind the counters are helpful. The pharmacy? Even before Covid-19? THE WORST! Got in line a few minutes after 1:00 p.m. on Thursday with two cars in front of me. (I was on my lunch break.) Finally, made it to the window at 1:38, there was a sign in the window saying something along the lines of "No pharmacist on duty. We cannot distribute prescriptions." No one came to the window. I literally wasted almost 40 minutes of my life waiting in line for my medication and never got it. Now I have to go back to this Walgreens to pick up my prescriptions after 5:00 p.m. which is the busiest time for this location. Get your stuff together Walgreens! Hire more people in your pharmacy. I'm sure you're working those people to death and they are already looking for other jobs. I am moving all of my prescriptions to the Rite Aid on Main St.
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January 2022 by Nicole E.
They had some flamin hot cheese puffs, 2 bags only though. Stopped and grabbed some Vicks patches for sleep, long lasting too. One lone person ringing me up at the counter.
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November 2021 by Bev M.
The level of incompetence here is astounding. ASTOUNDING! I took my child here for the COVID vaccine. I had initially scheduled an appointment for yesterday. We went in, and they mysteriously had no appointment scheduled. OK weird? So they turned us away. We came home and tried again, rescheduling for today. Today, we went in at our scheduled time and there was such a long line, they were turning away people with actual prescriptions phoned in from the hospital. They told a man with a fractured foot that he would have to wait until tomorrow to pick up his pain medication that the hospital just prescribed him because they were too busy and they couldn't just transfer it to a different pharmacy because it was narcotics. WHAT?! He literally hobbled through the store looking for over the counter pain medication to get him through the night. We continued to wait 40 minutes beyond our appointment time. In that time, they turned away four teenage girls that had scheduled an appointment and were excited to get the vaccine because they couldn't get their parent's insurance cards to work... FOUR OF THEM... FOUR DIFFERENT CARDS. They literally sent them home. When it came to be my child's turn, they ended up doing the same thing. They couldn't figure out our Blue Cross Insurance, in my wife's name to provide him the vaccine (that you don't even need insurance to receive!). It worked just fine for my wife and I at Rite Aid on numerous times. They tried to send us home without providing the vaccine as well, but I insisted they keep trying as this was our second try here already. Lo and behold, the insurance worked just fine when I forced the issue. Imagine that. So, I don't know what in the world is happening here. It was like Bizarro world. I do know they seemingly don't want to vaccinate people or fill their prescriptions though. Sooo, maybe try to schedule elsewhere. Very weird.