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August 2023 by Johnene Eggert
Housekeeping is hit or miss, laundry is not always put in a bag in my sisters room so it stinks, one member of care team is rude to me and calls my sister by her last name, front desk staff are wonderful!!
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July 2023 by Barbara Hagan
Waltonwood has been great for mom. The family has piece of mind that there are people watching over her and making sure her needs are met.
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April 2023 by Rev Ronda Hawkins
Most of staff working hard & on task assisting residents. Some residents need to ask for help. Food above average although service has slowed bc of lack of staffing.
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March 2023 by Colleen Nalu
Latrice, at their customer service desk, is the absolute most wonderful human being I’ve ever experienced. My grandmother is a patient there, and we had some concerns so I gave a call to them, she answered and made me feel so reassured, understood, and respected. I truly hope that every single one of your employees follows after her suit. Latrice is not even a nurse, but she still made me feel so reassured about my grandmothers care.Having your grandmother in a nursing home is already hard enough, to have someone like this be able to talk to you, like a human being, with kindness and compassion, truly makes everything different. She is the best person I have ever experience with a customer service job.. I feel so much better having my grandmother there, because of her kindness and humanity. I truly hope they give her a raise!
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February 2023 by Tricia Arner
Waltonwood is nice aesthetically and there certainly are some awesome people. The problem is coordination of medical care which is why we trust our loved ones to this place. We have been there over a year and still no coordination between PCP and Waltonwood. Confusing for our loved one and our family.
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February 2023 by Hecuba Queen of Troy
Rooms are nice enough. However I’m surprised to see so many positive reviews of this place. I had to place my immobile father here for about a week a few years ago. Pretty awful experience for him, as they dropped him on the floor when transferring between bed and wheelchair and were not transparent about the event. They even botched his meds. So we’re talking very basic-level red flags, here- ensuring patient isn’t dropped, and correctly distributing meds.
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October 2022 by B
Waltonwood is such a wonderful place I give it 5 stars ⭐️ ⭐️⭐️⭐️⭐️ with incredible staff and Mr.Harris is wonderful ???? make sure to take a tour and send your loved one here for great care
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October 2022 by Charise Hale
This place is one of the most beautiful senior living facilities I’ve seen and everyone there was very helpful and friendly one of the staff members I remember is Charlie he was so helpful and nice I recommend this place to anyone. 5stars all the way!!!
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October 2022 by Ranaa Dalton
This community is always so beautiful and clean! The staff is a pleasure, especially the fine young gentleman who assisted me my last visit Charlie.
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June 2022 by Jaton Gaskins
I think Walton Woods is a beautiful place, food is delicious staff very nice.. they have really good Activities for the residence it’s one of best I’ve seen
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May 2022 by tpr6576
This is a good choice for your senior loved one. The staff is very friendly and professional. The facility is kept clean - and it smells clean. Communication between staff and family is superb. Residents are treated with respect and given attention. Pricing is reasonable compared to other facilities. It is a quiet and non-chaotic environment.I waited to post this review to see if my first impression remained my overall impression - this place is the real deal - you won't be disappointed.
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April 2022 by LadyTai Evans
FRIDAY Happy Hour Residents get to enjoy live entertainment, non-alcoholic beverages, and have fun with their neighbors. Full day of activities and the staff is kind and attentive to the needs of the residents. Quality care and a warm and pleasant atmosphere.?❤️???
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January 2022 by Tequila Anderson
Working at Waltonwood has been a pleasure. The residents are wonderful and their families are very helpful and easy to work with. The staff is great they are very warm and welcoming . This is a very positive ,clean and safe working environment with excellent communication and training skills , you can tell the management really cares about their employees. I have referred multiple people for employment and I hope they enjoy working here as much as I do . I would absolutely put my loved one in the hands of this facility.
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January 2022 by Denise Markstrom
My father moved into Waltonwood in March of 2021. The staff has been nothing but exceptional. The med techs and nurses are kind and caring. The director, Fatou, answers questions and concerns promptly. The concierges, Dan and Marilyn, are wonderfully warm and welcoming. The building is clean and well-maintained. I can’t imagine having my father at another facility!
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January 2022 by Doug Taylor
This place is one of the best care facilities I’ve ever set foot in. It is clean, welcoming and unlike any other assisted living facility. If you’re looking for somewhere to place your loved one, Waltonwood Royal Oak is the perfect location!
