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March 2024 by Francine Arens
Expensive & not very friendly. Our $7 drink lid wasn't on correctly. Drink spilled & they offered nothing. Next to close in this nearly vacant mall perhaps? :/
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December 2023 by Bonnie T
Absolutely horrible service. Was here two weekends ago for an event and got the "really a bucket" attitude from the employees. And today I went to order a couple buckets for my family and got the same response and then told they would take a hundred dollar bill. There loss and piss poor customer service is why I decided to leave this review.
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December 2023 by Penny Arnold
water $2.69 for small cup. Rip off.Dietary restrictions: Water too much
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December 2023 by Amanda Horn
Would not recommend this place. There was two cars in front of me in drive thru and two people inside. Once you are in the drive thru you can’t leave because of a curb. I waited a half hour finally got to the window and paid then the lady told me they are out of pretzels I had to wait 7-10 minutes and they would bring it out if I pulled around. Waited 15 minutes and I went inside and asked about my order with no customers inside and was told it would be 10-15 minutes before I get it. I said it’s already been 15 minutes since the lady in drive thru told me it would be 10 minutes. The girl said I don’t know where she got that from and walked away. Checked in for my order another 15 minutes and they still didn’t have my order had one of my cup of pretzels out of 3 so I got one ice cold and after an hour and ten minutes got my other two cups. They wouldn’t even give me my money back or say sorry.
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October 2023 by Rhonda Greene
This is the most chaotic place I’ve ever seen. There were more employees in the kitchen than there were customers waiting in line. While we were waiting in line we could tell that the staff were struggling so we changed our order to something we could see they had a stack of in the case ready to go: classic pretzels. There shouldn’t have been a wait. Yet somehow it still took us almost FIFTEEN MINUTES to have pretzels in our hands. There was an employee who appeared to be in charge of expediting who spent the whole time standing there staring blankly at tickets, obviously with no clue what was going on around her. Pretzel was just okay - I suspect it would have been a little better without the wait.
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June 2023 by glacier moth
SO GOOD GIVE FREE FOOD NOW
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December 2022 by Jeffrey C
Best pretzels money can buy.
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December 2022 by Kari Atkinson
Delicious and yummy! Just know if you order from the app, they make the pretzels hot and fresh so sometimes there is a wait. Plus, the app will charge a convenience fee.
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August 2022 by Jo Janiski
When I asked for garlic pretzels I received the most doctored up best pretzel’s ever. So, if you are thinking about getting a seasoning on your prez nugs, go big, give it a whirl.Thank you Anne for giving us this opportunity, definitely coming back.
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March 2022 by Patches O.
Pretzels are good service isn't. Sorry for being so short but wanna eat my pretzels and get out of this mall. Sad our kids will never get to experience what we did back in the day and hanging out at the mall...mall rats
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March 2022 by Sinny C.
Pretzels are good service isn't. Sorry for being so short but wanna eat my pretzels and get out of this mall. Sad our kids will never get to experience what we did back in the day and hanging out at the mall...mall rats
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January 2022 by Cindy W.
This is the pretzel dogs given to me. I asked for a different cup bc this is burnt, she said it “15 mins wait”. No apologies or anything. It’s clearly burnt and you should not be selling anything like this. Not for $10
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October 2021 by Brighten Lewis
I asked for mini dogs and the woman briana asked if I wanted regular or mini, I said yeah mini. She gave me 2 regular ones and when I went back I was super nice and said sorry I asked for minis and she was so rude. She yelled back no you didn't with hella tone and hella voice. How you gonna be rude to me when you messed up my order? I work in the mall and have never been treated like that. I had to walk away before I went off.
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July 2021 by Emily Franke
It took 45 minutes for us to get our order. It was one cup. Several people got their orders before us. No apologies or anything. Crazy.
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March 2021 by Xabre Steele
Its pretty good but the chesse was really bad. it came in a cup and it tasted really gross
