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December 2025 by RJ vanochten
Do not take your car here. You will get back in worse condition then you sent it there. I sent my ford in for a water pump he got it done. It overheated a day after I got it back. I sent it back to him for a look and now it needs a head gasket. That's going to cost me four grand. Would not recommend
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June 2025 by brenda greer
Man at the front desk was not very friendly.
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June 2025 by Bobbie White
Pat is great vary reliable and fair priced
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December 2024 by M. R.
Pat has always taken great care of my families cars over the years. We appreciate the affordability and honest service.
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December 2024 by Keniya Bates
Mr.Pat is a honest reliable mechanic!! Got me in and out as soon as possible with a reasonable price!! Will be returning in future with any car issues!!!!! Need it fixed he's the guy
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November 2024 by A
I brought my 2016 Ford Escape to Complete AutoCare over a year ago for a transmission rebuild—a major repair that should have been handled with professionalism and integrity. Unfortunately, my experience with this shop and its representative, Pat, has been nothing short of disappointing, frustrating, and full of empty promises.
Since picking up my car, I’ve encountered serious issues that were not present before the rebuild, and the transmission still isn’t fixed and requires further repairs. Alongside the transmission leak, the axle seals are leaking, the rear differential has failed, and several sensors are malfunctioning. All of these problems began immediately after Complete AutoCare’s work, and another mechanic has verified that these issues are due to the rebuild not being done correctly.
Despite my patience throughout this process and giving Pat numerous opportunities to make things right, he has repeatedly failed to follow through. He has promised to resolve the issues on multiple occasions, only to ignore my messages and leave me with escalating repair costs. The repeated dishonesty has made this situation even more frustrating, especially since he was paid in full for a job that clearly wasn’t done correctly.
I have been more than fair and patient, waiting over a year for a solution to this ongoing problem. My attempts to communicate have been met with silence, despite providing a detailed estimate from a second mechanic. It’s clear that Complete AutoCare has taken no accountability for their poor work, leaving me with a vehicle that now requires thousands in additional repairs.
At this point, I’m left with no choice but to pursue formal complaints with the Attorney General, the Better Business Bureau, and my state’s consumer protection agency to address the lack of accountability and professional negligence in this case. I would not recommend Complete AutoCare to anyone. The lack of honesty, responsibility, and professionalism is unacceptable. This is a warning to anyone considering this shop—be cautious and prepared to face serious communication issues, unfulfilled promises, and potentially costly repairs if things go wrong.
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September 2024 by Fred Blackwood
outstanding people, Lifesavers!
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March 2024 by Rio Cz
I want to suggest this place you go there and they say that the test drive your vehicle or look at it and then they have you waiting for 20 minutes and then you go back in and they say that they can't do it very unprofessional and bad at customer. At least communicate with the customers and say that you can't do.
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January 2024 by Charlene Carlisle
I have been dealing with Pat for quite a while I like the knowledge he has and the work he does he does a very good job.
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October 2023 by MR. BTM1 TV
Great Service!
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September 2023 by Ruth Maccourt
Great place good prices. Google maps has the correct address but wrong location, a block north, the wrong corner and the wrong side of bond. Tried to correct. Hopefully worked
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January 2023 by Andrew
Pats the man with impeccable knowledge about a wide variety of vehicles
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October 2022 by Green Greens
Dropped car off, when I got it back looked as if my car was ransacked, glove compartment was all over the floor. And all of my change was stolen! Super stoked. Do not recommend.
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September 2022 by Jennifer Clements
The only place I take my truck!
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July 2022 by Ciera C
Beware! I have never dealt with a business that was so unprofessional. I would not recommend to anyone at all.
