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December 2023 by Wade Rice
I was for years very impressed with elga. Then got hurt lost income. , got 56 days delinquent 1 time. Now the harassed me before my grace period is even up. This will ne my last loan there.
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July 2023 by Penny Sabisch
The Saginaw one is a great bank I haven't been to any other locations but the Saginaw one they are fast they get you in and out quick if you have to wait it's never very long the loan department is fast too and everyone there is very nice
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June 2023 by Lawrence Mcpeek
By far, the best financial institution I've ever dealt with. Friendly employees, quick service, and any problems that arise are handled with care.
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June 2023 by Santein Shivlie
Never get a loan through ELGA they will screw you over, take your money and run you around like a dog.
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February 2023 by Matthew Sedgeman
Very efficient an effective no loops to jump through. Staff are awesome an super friendly an very professional. They come up with the best solution for your financial needs. I thought it would never be possible to get loans with my bad score. But they made it easier then Ive ever anticipated with a super low rate. An it’s helping my credit score. It’s a win win. Thank you to all of Elgas staff Even if I haven’t dealt with you I’m sure your super helpful like the rest I dealt with. Thanks again.
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December 2022 by Karen Castle
Service at Saginaw branch was so bad. I was coming by to drop off my credit card payment on my lunch hour. I walked in and there were 5 people behind teller line, 2 may have been workmen. I waited while 1 teller took 15 minutes to make a transaction. I logged into my other bank account in the lobby and completely paid off my card, I will close the card. In that 15 minutes not one person ever acknowledged me. Too many other banks and credit unions out there, I don't need this one
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October 2021 by j,r. goss
They have always been very polite and very helpful .
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June 2021 by Enrique Gutierrez
Wonderful staff at ELGA Credit Union Saginaw branch!!
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April 2021 by Brendan Sisco-Embrey
Very disappointed in the loan department, I work for a dealership that deals with 20 Lenders (elga not one) and my girlfriend found a car she really likes, she wanted to use her personal bank, which is elga for simplicity sake considering she has her Checking and Savings here. Booked the vehicle at the dealership I work at, had a mechanic inspect it, everything checked out good. Today we spent all day playing phone tag trying to get this sorted out and they will not finance her on a vehicle that has 70k miles for 6 grand, granted its a bit older but a nice one owner, from Florida, something that’ll be a cheap payment and be able to be payed off in a couple of years. Went somewhere else and we got her financed in 25 minutes. Idk how we messed around from 930-4pm and couldn’t get results, but another local bank got her bought in under half an hour.WOULD NOT RECOMMEND!!
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April 2021 by Amanda Baugher
Very happy with the service we got from Hope! Excited to be a member of ELGA!
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April 2021 by Gary Voit
One of the best credit unions i have ever visited..I am not yet a member though unfortunately.
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November 2020 by Jake Burleson
Their customer service people are rude. They kept interrupting me and asking if I've already been through this. Their app is a nightmare, which kept locking itself for other apps open on the phone, despite I had everything closed out. Always have long lines at branches and I have never seen them open any other registers. Avoid ELGA.
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July 2020 by Rain V
Erika From Elga Credit Union, at the main branch location in Flint. Seems to be very unfair, rude in ways, unresponsive when your attempting contact I have never been able to establish contact with her, but when I miss her call she calls multiple times. She acts like a child. If you do not do something that's in her favor even if it is medically, physically or any other reason that is legitimate she will put derogatory remarks on your credit report in response to you having the inability to bend to her every command. Erika needs to remember she works for the members we don't work for her. She seems to think she can command people to do what ever and then be negative about it if you don't do it when she wants where she wants it and how she wants it.
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April 2020 by Sunshine Jen Stemmler
I was ecstatic to find out Elga was in Saginaw. I've been a member for over 10 years. They secured auto loans, RV loan and personal loans for me. They helped me with first credit card after my credit was ruined by ex. They are pleasant and helpful.
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February 2020 by Anthony Carter
Great customer service, always takes care of the customer.
