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February 2024 by Roland Bahm
Excellent Service Friendly Staff
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January 2024 by Kristen Zehnder
I have never have a bad outcome or bad interaction with the bay rd saginaw location. I will take all my vehicles there for everything that they provide.
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January 2024 by Mary Dickerson
I had an emergency situation on a holiday weekend. They were very pleasant and accommodating. They fixed my problem rather quickly, for just dropping in.
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January 2024 by Brandy S
Buyer beware. I hadn't taken my car back because last time they told me I needed over $1,000 worth of work when I went for an oil change. I took it to my regular mechanic and he said there was no problem. My husband took my car in today. He had a coupon for a $30 oil change. They charged him around $80 for synthetic oil! My car has never needed synthetic - it's a 2003 Camry! I feel like an idiot for telling him that's where I'd taken it in the past. Total rip off twice in a row - shame on me.
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December 2023 by Mallory Schultz
Helpful, kind and quick!
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November 2023 by Bryce Goodman
This place is okay if you need some repairs done on your car but I actually don't recommend taking your car here for anything other than tires simply because they will overcharge for labor and parts -_- quoted me $1194 to fix the alternator and upper and lower pulleys. That just seems like way too much money to me because an alternator for a 2011 Dodge Avenger literally only costs about $189 after a quick Google search. I know someone who could have replaced it and installed it for me if I had the part for the alternator. I just feel like you guys should think about your pricing with these types of services. It will be hard to retain customers if you keep financially extorting them with such an outlandish price. That's all, thank you for fixing what was wrong with my car
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November 2023 by TJ O'Brien
Never liked big chains until I walked into this place. Tim is awesome, knows his stuff, and will get you whatever you need. Very honest man and that's rare in anything involving the vehicle industry. Highly recommend.
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November 2023 by Paul Robertson
Another amazing experience at this location this past weekend. Tim and his team ALWAYS go above and beyond to help my family get back on the road in a timely fashion! Thank you for always helping us get back on the road to Chicago safely!
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November 2023 by K K
absolutely do not recommend . Tim told me that my radiator needed to be replaced , he couldn’t “fix it “. It was cracked at the top & leaking apparently. I took it to the place where it was originally replaced less than 8 months ago , and it was just the o ring leaking. Would’ve paid 1100$ for something , I just got done for free. if you have to go to firestone , the state st location is a lot better and isn’t trying to scam their customers.
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September 2023 by Gmc
Had an appointment to get my truck aligned and they canceled it on me. I’m in a huge rush to get my truck on the road and they have to call and cancel not a good way to do business. Will never go through this place for anything
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September 2023 by GTR BOY
Friendly and honest work.Went for a slow leak in a tire and they had me in and out.
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August 2023 by Veronica Bellman
There Awesome. My husband and I had a flat tire and didn't have any tools on us. We tried getting help from Discount Tire down the road and they told us they couldn't help us at all. We were ? so we went to Firestone tire and they not only helped us put our spare tire on but they helped us at no charge to us??. We were very thankful for there help. They are very friendly and polite. Keep up the Good ? work Firestone. Thanks again
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July 2023 by Will Cusac
Kassidy and Tim are the best. Quick no nonsense service.
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July 2023 by Amanda Gable
Blew out a tire up north, this shop was open on a Sunday - had my tire in stock - and allowed my family (including my two kids and two dogs) to sit in the lobby and wait for the work to be done. They got us in and out quickly and were friendly and helpful. Now we can safely head back down state! Thank you!Services: Tires
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June 2023 by The Kristin Show
We bought a new set of 4 tires from these guys about 3 weeks ago. Since then we've had to come back 3 times for flat tires because of random holes and each time we were made to wait in an ungodly line for them to correct the problem with the SHOTTY tires we received from them in the first place! Tires and safety are not to be toyed with. Find a different place to get tireS cuz THIS AINT IT!