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September 2023 by Gerry S.
They removed my front car's mat x 2. Personalized and only gave back 0ne! They denied it was there. I double checked when I got home just to be sure. No mat at home. I knew it was there originally because I wanted both of them to be washed. Seriously. why would they steal my car mat? I guess they liked the design of "HELLO KITTY. " The person in charge was rather rude. He said it was not there also. He had not been near my car before. STICKY FINGERS OR JUST PLAIN THIEVES???
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June 2023 by Lois Gasper
I use this car wash on a advice of a coworker, I was very impressed, I lease my vehicle and I turn it in soon, it looked brand new after I had it detailed.Services: Auto detailing
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June 2023 by Roy Bates
10 bucks for their ultimate wash. They spray and brush if you choose, and they still towel dry also.
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May 2023 by Darlene Hatheway
So it’s Mother’s Day, had a great lunch with my daughter, had lunch leftovers and a flower vase with some water in it, in a gift bag along with gift certificate, paid for car wash and detail, they threw out my leftover food, threw my gift bag on the seat, which in turn spilled water from vase into gift bag, ruined gift card, I had a car seat in the back seat which I put lunch and gift in, it did not need to be touched. They apologized, I went to get I. Car after seeing that to which my drink holders had an inch of water in them, I’ve gone here many times, this will be the last!!!!!! You’ve ruined my day.!!!Service: Vacuuming
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May 2023 by Dakota Allingston
Maybe don't go in with a trashed car. Clean it out so they don't throw anything important away
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February 2023 by Jenna Burr
This place sucks. every time i come alone (without a male) they clean my car so poorly. I had to revaccum it myself and when I tried to talk to the man in charge he was an a* *hole. They didn’t even bother to do the trunk either. Don’t recommend. Save your money
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December 2022 by Ty Bebow
Paid for the best wash and when I came out the truck was still filthy. I went back up and they wouldn’t do anything about how filthy the truck still was. Every other car wash business I’ve been to will always run you back through and these guys certainly will not. I will never return and will recommend anyone to go elsewhere, Gentle Touch Car Wash is a waste of your money.
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November 2022 by Kelly Prast
Super nice, best wash in Saginaw! The guys did this that were cleaning out my car! Made my day! Thanks guys!Service: Auto interior vacuuming
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November 2022 by Mike Thompson
When I was in last week, I got out my car and had to go to the office to get the guys attention. I noticed right away that the office smelled of Marijuana and the attendant was really slow. I had to remind him to give a registration slip. The attendant was someone I haven't seen before. Now is not the time to have bad service with Tommy's opening soonService: Auto interior vacuuming
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October 2022 by Bill H.
Always liked until last trip there asked them to spray the bed out they said we don't do that there was no mud or anything but there was a Oder I wanted out they refused so I went across the street to fast Eddie's ! Price was right but that guy was not friendly so lost my business
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August 2022 by Christian A. Garrett Sr.
Service is terrible. Stopped going here started going to Mister went to Gentle Touch touch today since I was at Kroger and was seriously disappointed. My rims were not clean. I went back to the wash and the manager or the guy who takes your money told me that they aren’t a hand wash and if I want them to be super clean I will need to scrub them. First of all I know you aren’t a hand wash. Duh!!! Asked for a rewash and he said it would be regular price. Absolutely not! What a waste of $8.50. Won’t return. They used to be pristine but not now. Don’t waste your money!
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April 2022 by Bill Nunya
First time using in a few years. Use to be very good. Front and back end still pretty dirty and rims and tires were brown.
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April 2022 by Bradley Bell
First time I have been to this business. Had car washed and inside cleaned. Very satisfied.
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March 2022 by Tammy King
Never have I been disappointed in the service. I have been going there for over 5 years. Always polite and get you in and out. Detail the car it is spotless.
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March 2022 by Rachel King
I will never return to this location. Every time I leave there my vehicle is still dirty no matter how much I spend. My last visit was very scary! Something was going on with the car wash where my vehicle was moving and the vehicle in front of me was stopped I came very close to hitting them I had to put my brakes on and looking through my rearview mirror it appeared the vehicle behind me was going to hit me.Services: Car waxing
