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September 2023 by Scooter Bradshaw
David and Tammy help me out. Tammy was a lot of help when my card wasn't working right.
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June 2023 by Carol Adams
Alway great service! Very helpful! People giving nasty reviews might want to examine their own personalities
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April 2023 by Adrianna Devine
Do not bank here! They do "real time" for transactions and overdraft you if there is not funds available. They do not have any warning as to when the funds will come out though. Some take longer than expected and some come right away. Frankenmuth Credit Union shows all pending transactions days in advance and Chase Bank gives you 24 hours to make a deposit to cover expenses before they overdraft. Independent Bank does not do either so they have another way they can charge fees. I will be canceling my account and never banking with them again.
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April 2022 by melba lane
Terrible service, nasty customer service. I opened a account and they told me to drop off the paperwork and received no information about the account. You can't call the automated number and get any information on your account. I would not recommend this bank to anyone.
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November 2021 by Joe Grzesiak
Forever will hate this pathetic excuse of a bank. Both my parents bought the house in 1995 but it was in my dad's name. For over 2 years, busted my rear end helping my mom keep the house. But this bank wouldn't want to help or work with us. They rather screw families out of their homes for more money.
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August 2021 by Adrianna McCulloch
When there are so many banks that give you 24 hours to put money in before they overdraft you, it makes no sense to bank with this terrible money hungry bank.
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December 2020 by Nicholas Ackerson
Best bank in Saginaw
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October 2020 by Robert Scott
Found reasons to not help customers in branch. Felt more like a secretary of state than a bank. Dissatisfied to say the least.
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December 2017 by Clayton Peak
Havé dealt with this bank for 15 years and they have always been helpful. Would recommend them for any banking needs.
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September 2017 by Spc. Callahan
This bank legally stole my money, then called me my acct was overdrawn by their own acct fees. Not real Impressed, but at least the tellers were smiling and upbeat.
