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January 2024 by Jamie Wise
I was in there on Tuesday to get their fried chicken. It is the best on state street. They're was a wait. I was told 20 minutes. Long story short, there was a wonderful worker named Lavender. She made sure all waiting had updates. She kept engaged so the wait didn't seem so long. All the stars on my review are because of Lavender.
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January 2022 by Fed U.
What a joke of a store. Lines all the way down aisles because they only have registers open. Quality of the meat is garbage. Never have any carts in the store, they all are in parking spots.
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March 2020 by Kimberly S.
Love, love, love Kroger-my favorite store. However, do NOT use instacart grocery delivery. This is the WORST experience I have ever had. There was no pickup time available so we chose delivery. We didn't get several of the items we ordered. Worse yet-the "substitutions" were outrageous. For example-ordered 4 bottles of bbq sauce on sale at .99 each and Got 2 each of 2 different brands-ranging from $2-4 dollars EACH. Ordered butter 2 @ $1.99 each and received 2 @ $4.29 EACH. Ordered pate for our old cat and kitten food. Both were wrong. Did not deliver the "specials" that when combined would have saved $10 (the whole idea is that this savings would have covered the cost of delivery). Of course, covid is the reason we didn't shop ourselves. We ordered a bottle of disinfecting bleach-and received a very expensive "splashless" NON disinfecting bleach. Delivery was on time, driver was nice, outcome was terrible. Called Kroger who said "Yeah, we can't do anything about that you gotta call instacart". Wait time on their helpline? 2 hours!!! Still no resolution.
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March 2020 by Judy C.
I like Kroger's because it is less than 2 miles from my home. I like the gas discount. I think their prices are a little more than another large grocery chain that is farther away, but the other store is so large that I am usually exhausted by the time I get home. I am also fond of the store directory that is attached to the shopping cart. Like most stores, there are not many employees on the floor to ask for the location of an item. When you can find a clerk, they are polite and helpful. Items on the top shelf of a display are difficult to reach and, unless someone offers to help, I either climb on the bottom shelf or do without.
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September 2019 by Denise W.
I enjoy shopping at Kroger so I can get fuel discounts. I also like to buy discount foods and this is where my prescriptions are fill they stay on top of keeping them filled every month.
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March 2019 by Kathy Roberts
Best roast beef ever!
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March 2019 by Joseph Fruk
Always fresh, always good service.
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January 2019 by Donna Z.
I love shopping online and then all I have to do is pickup my groceries. This helps with impulse shopping.
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December 2018 by Karen A.
Way too big of a store. I won't venture into it unless I HAVE to. One thing though. They do have plenty of amigos. ..I give them credit for that. If it went for the Amigos I would not go there at all! More stores should invest in Amigos for their shoppers. After baby boomers ate getting up there.
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September 2018 by Tiana T.
They don't have liquor but the wine section is nothing to sneeze at. This place was renovated and expanded about a year ago and it looks great. They have a large hot/prep counter section with seating in the front of the store if you want to eat in. This one has a gas station, money services place and a pharmacy too. The cart returns are a bit far out which can be a bummer in winter but they have lots of small carts so...yay! The deli counter is awesome too and they're really friendly. Since the place is still new, you'll find aisle guides posted about every other aisle too.
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September 2018 by Jim T.
The Krogers in Saginaw township expanded due to surrounding ones closing, which was already an inconvenience . It's hard not to notice how understaffed it has become . Carts all over the lot, also the lot has trash thrown all over, cashiers are not friendly and have to bag your items, never enough lanes open, plus in the evening you close the lanes and we're forced to use self checkout which I feel cost jobs.
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August 2018 by Devonya B.
This particular location makes up their own rules and decides whether or not they want to honor store wide ads. Was told yesterday that they were not going to give out rain checks for the sale currently running on Kool aid juice packs. Also told that there is a limit on the amount that you can purchase, which is not stated in the ad.
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August 2018 by Mina S.
A big Kroger! It has all the vegan and vegetarian products that I like in their Midland location, only this one seems to be four times the size. Employees have been nothing but friendly and helpful to me and I love the full aisle of drinks in the refrigerator case. The only thing I don't like is the parking lot! It is LIT, fam. So busy all the time. I understand it is due to traffic for not only Kroger but also their gas station and the other businesses in this popular plaza, but I always feel like I'm about to get hit.
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May 2018 by Jackie J.
This is the cleanest Grocery Store I've been to and has the nicest staff working there. Always has enough check lanes open for fast service. Prices are great food is great!
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April 2018 by Shane S.
I used to love this place, great prices and quick service. Since they expanded and closed the Gratiot road store they added tons of lanes and were supposed to have more workers. Now you have twice the amount of traffic and it seems like half the staff. Lucky if there are 3 check out lanes open at any given time. I'm not a big fan of checking out myself and bagging myself. It's turning into a Wal Mart as far as checking out is concerned. Disappointing since the remodel.