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July 2023 by Rebekah Cale
I had a great experience shopping here for the first time. I was greeted right away by a very knowledgeable staff member who made me feel really comfortable. Prices seem to be very reasonable and comparable to other places. Idk why there’s a comment that says they’re overpriced. I also love that they had some plus size stuff in the store, not just online like most places. I will definitely be back soon, and look forward to ordering some stuff online too.
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May 2023 by Sandra L
I recently was in the Saginaw location on 5/9/23. The lady who was helping me her name was Trien. Probably spelled that wrong. But she was so nice and helpful made me feel so comfortable and welcomed. What stood out to me the most was she seemed to be training a new employee. The new employee was so nervous and scared to speak up, the whole time Trien was telling her, it’s okay you got this. I know you got this. You’re doing great, breath and try not to overthink. That to me was amazing she made me feel like I got this! Lol. Even though she seemed to be training she still attended to me and made sure I was finding what I was looking for and helped me with all my needs. While also assisting questions from other staff members as well!! She deserves to be recognized. This store is very nice and well staffed! I definitely will be returning from my experience yesterday.
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January 2023 by Cassandra Wood
If I could give them a 0 star I would. I recently got married and received a gift card from here. I went I'm to use the gift card I had little interest in buying much in the store as it's very over priced. Due to the nature of the items they sell you are unable to return them 100% understandable. Go to check out and my total come out to be a little more than my gift card. So I had the lady cash. She then ask another girl to finish the check out weird but whatever. So the second girl applies all the cash and takes a small amount of my gift card. So now I still have a gift card. I wanted to use the gift card obviously so it wasn't misplaced or anything. Then they spend about 15 mins on the phone with someone else ato only tell me they can't give me back my cash I just have to take my gift card balance. So my husband says just buy this then and we'll of course we get the second product we bought home and it doesn't work. So we spent twice as much as we wanted trying to use a gift card and nothing we bought worked. Never will be returning.
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December 2022 by Matthew G
Very cute store, friendly staff
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December 2022 by Kareem Yehia
This place is not a good place to shop at the employees looking at us while we shop and it feels uncomfortable they need to do better horrible place to shop feel so uncomfortable in there
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December 2022 by Matthew Goralski
Very cute store, friendly staff
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April 2022 by Appealing Exteriors
Fit like a glove ?
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May 2021 by jkagen69
My wife and I have such a wonderful relationship and we love to play together so we stopped by Lover's Lane and picked up a couple of things that would spice up the night tonight when the kid's go to bed and the mom and dad time kick in. Thank you Lover's Lane. Hit the like button if you enjoyed my review plz
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March 2021 by Desirae Benn
Stopped in today and was so impressed and satisfied. As soon as I walked in I was greeted by Kyleigh (very cool makeup). She was very easy to talk to and didn’t make me feel uncomfortable at all. She has awesome knowledge of the products and knew where everything was. She helped me find something I liked and didn’t try to rush away even though the store was pretty busy.
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March 2020 by Lisa B
Katrina helped me at the Saginaw Location. She was Very helpful and very educated on the products. I’ve shopped at other locations and I’ve never gotten service like Katrina gave me . She made me feel very calm and not embarrassed to share the reason I was in there. She went above and beyond to make sure what ever I left the store with I was exactly what I wanted. I purchased a Massage Kit from her and a Womanizer. Katrina is the reason I will be coming to Saginaw Location for all my lovers Lane needs. The company is very lucky to have a employee like her. Thank you so much Katrina.
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January 2020 by Jeremy B ICE MAN
Always Enjoy gift shopping here.
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June 2019 by Mechell G.
Thank you Jenny for your welcoming and attentive service. It was initially awkward for me to browse the shop but her guidance made it fun for me to select some fun gifts for my hubby
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February 2018 by Laura Waskiewicz
Get staff and great selection. Everyone is friendly and non judgmental. The girls were willing to explain in detail functions and and pros and cons of various toys as well as help with suggestions. The coupon books they sell as definitely worth the $10. My new favorite store.
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July 2017 by Jodie Turner
Jen B. Helped me and did an amazing job. All employees were friendly. But Jen went above and beyond and answered any questions. Great customer service
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May 2017 by Adam Matthews
Probably won't ever be back at this location. Customer service was horrendous, and every employee working had pissed off expressions on their faces like they hated their jobs. You would think working at a "niche" business like this you would receive a customer experience that encourages you to come back to spend money...not this store...I'll buy online from now.