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December 2023 by Madison Rene
last 2 times i went there for a severe sore throat and all they did was swab me for strep. the strep always comes back negative for me and then they send me home and tell me to gargle salt water. i begged for antibiotics and they denied me. so i asked them to do a throat culture bc i know this isn’t any normal cold sore throat. the doctors do the bare minimum and then send you home
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October 2023 by Laura Schultz
Everyone was kind, compassionate, caring. I was swiftly taken care of and got the medications that I needed for an infection. If I could give them 10 Stars I would.
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September 2023 by Izzy
I went Into this urgent care with symptoms of a fever, migraine, nausea, feeling fatigue, and many more symptoms. All they did was check my ears and blood pressure. Their conclusion was that I was just stressed out, I wasn’t happy with their answer so I decided to go to a different and way more helpful urgent care where they diagnosed me with mono. The workers at this location are not helpful at all and didn’t even attempt to test me for anything! Will never be going there again.
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June 2023 by Kayla Soule
I had a British nurse on 2 separate occasions when I took my dad and my fiance in. My dad had severe poison ivy, and she told my dad he's not in pain because he never gave birth to 4 kids. Also, when she gave him the poison ivy shot, she didn't care that he was going to pass out. When i called the office to complain, when i got him home, she answered and said, "it was a joke." This all happened on Father's Day. She as got rude with my fiance when I took him in for bronchitis, she said with an attitude "Maybe you should have gone in to the doctors before it got to this" we went to that medexpress a week prior and they misdiagnosed him at that same place. She is extremely rude to men, especially and is very unprofessional.
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June 2023 by Jade
MedExpress deserves more recognition for the services it provides our community. I am so happy that Stephanie Bovee NP was here today. I have had the pleasure of seeing Stephanie with myself and now my daughter for the past several years. She is kind, understanding, highly intelligent, as well as funny. Stephie has treated my daughter for a wide range of diagnosis and acute illness throughout the years. Never have I been treated as a bother or felt as if my concerns were not taken seriously. Leading to fast diagnosis and speedy recovery times. Which has helped me get medical attention when needed, work full time, go back to school, and also spark my own interests in pursuing a medical science career.Covenant providers have treated my daughter for various injuries and illnesses throughout the years. Since then she has become more comfortable with appointments. As well has eliminated her anxiety by welcoming her with open minds and open arms.I am forever grateful to providers such as, Stephie Bovee NP who have devoted their lives to the advancement of medical science studies as well as setting a high standard for healthcare services. I thank you for your professionalism, wide range of knowledge, relatability, and attitude towards life. You and your team truly make a difference. Thank you for years of healing and inspiration.
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June 2023 by Jade P
MedExpress deserves more recognition for the services it provides our community. I am so happy that Stephanie Bovee NP was here today. I have had the pleasure of seeing Stephanie with myself and now my daughter for the past several years. She is kind, understanding, highly intelligent, as well as funny. Stephie has treated my daughter for a wide range of diagnosis and acute illness throughout the years. Never have I been treated as a bother or felt as if my concerns were not taken seriously. Leading to fast diagnosis and speedy recovery times. Which has helped me get medical attention when needed, work full time, go back to school, and also spark my own interests in pursuing a medical science career.Covenant providers have treated my daughter for various injuries and illnesses throughout the years. Since then she has become more comfortable with appointments. As well has eliminated her anxiety by welcoming her with open minds and open arms.I am forever grateful to providers such as, Stephie Bovee NP who have devoted their lives to the advancement of medical science studies as well as setting a high standard for healthcare services. I thank you for your professionalism, wide range of knowledge, relatability, and attitude towards life. You and your team truly make a difference. Thank you for years of healing us and inspiring us.
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February 2023 by Lisa Rabidoux
Took our 8 yr old son for an X-ray on 1/20/23. They told us to come rt back, as I was getting everything registered they took him for the X-ray. The woman who took his X-ray was so good with him. It was his first time - a big deal for a child. He came out smiling. We were in and out so quickly. Everyone was wonderful to him and to us as well. Definitely would recommend and use this urgent care for our family when needed.
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February 2023 by corynna labissoniere
Every time we come to the med express, we always walk out feeling so much better. The staff is not only helpful, they go above and beyond to accommodate us. This is the only redi-med we use because of how great our experiences is every time. Among all the other great experiences we have had one in particular I remember is my fiancé and I brought our son in and he was very sick and we were extremely worried and nervous for his health and the PA we saw went above and beyond to run multiple tests on him, gave him a breathing treatment and just sat and talked with us about all our concerns, we walked out of the redi-med and both smiled at each other because we felt so good about being able to take our son home and know we didn’t have to worry because of how great he was taken care of at this office. We will continue to come here and are very thankful for all the staff!
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December 2022 by Nanette Herington
Usually have great patient care here, however; Patricia the CNA is quite the oppsite. Thanks for rudeness lady.
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October 2022 by MysteryCats
Was very helpful! Clean in both lobby and back offices. Very helpful. Exray room was clean and bed to lay on clean as well. Was very eger to answers any questions. Helped me put a shoes more suited to my injury foot.
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September 2022 by Jeanine
I highly recommend you go somewhere else if you use United Healthcare. The receptionist told me they don't accept it and that it was the only insurance they don't accept. Not the friendliest human being I've ever encountered either. I give one star for the clean seating area.
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September 2022 by Claire Goulet
My assistance at this clinic was absolutely ridiculous. The staff is nothing but rude, and I can almost promise you will not be taken seriously. Will not be going here again.
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September 2022 by vicki
Honestly wasted my time and money ever coming to this urgent care facility. Came in with arm pain and the front desk told me they couldn’t do anything and turned me away saying I needed to go to the ER. went to st Mary’s (great staff honestly) where I was simply prescribed ibuprofen and muscle relaxers, something the urgent care also could have done. Would not recommend even trying to go here.
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July 2022 by Kevin Klueber
Great service: quick, clean, kind, sensitive and professional. Very positive experience despite rough circumstances.
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May 2022 by Emily Fleming-Miller
I would give 0 stars if I could. Doctor didn’t even want to see me, turned me to the ER claiming “it might be appendicitis” very unprofessional and rude. Go to the the other one on state street! It’s much better then this one.